Benefits/Perks
- Paid Training
- Career Advancement Opportunities
- Competitive Compensation
- Health Insurance
- Referral Program
- Employee Assistance Program
- Paid Time Off
- 401K with Company Match
Job Summary
Join DRYmedic® Restoration Services as a Contents Technician/Assistant Coordinator, where you'll split your time between hands-on field work and office-based support. In this dual role, you’ll be part of a team of highly qualified technicians providing exceptional customer service while cleaning and restoring clients’ belongings damaged by water, fire, smoke, and mold. You’ll assist with on-site content cleaning and packing, as well as coordinate behind the scenes—handling scheduling, documentation, and customer communication—to ensure efficient, end-to-end project execution.
Field Responsibilities
- Perform contents restoration tasks based on work orders, including cleaning and packing household items and furniture from damaged areas.
- Box, label, and transport belongings on-site or to our cleaning/storage facilities.
- Take accurate inventory and photo documentation of all items.
- Clean the vicinity of the damaged area in preparation for reconstruction.
- Professionally clean, deodorize, and perform light repairs on household items/furniture.
Office Responsibilities
- Assist and provide updates to the Contents Coordinator regarding incoming calls, emails, and job requests.
- Answer and place customer service calls, follow up on paperwork, and respond to miscellaneous inquiries.
- Enter and maintain accurate project data, compile materials, and ensure files are up to date.
- Help resolve job-related issues, including equipment and site concerns.
- Support project administration tasks such as scheduling, crew assignments, purchase orders, and safety reporting.
- Assist with other office management duties as needed to ensure smooth operation of the Contents Department.
Qualifications
- 2 or more years of experience in the Restoration Industry.
- At least 1 year of administrative or office coordination experience.
- Ability to lift 30+ lbs. and perform physical tasks such as bending, kneeling, and lifting.
- Strong verbal and written communication skills with excellent attention to detail.
- Professional, customer-focused, and able to work well in a team.
- Highly organized and able to manage multiple tasks in a fast-paced environment.
- Proficient with computers and technology; confident phone and email communication skills.
- Valid driver’s license and ability to pass a background check.
- Availability to work some Saturdays during busy seasons.
- Willingness to learn and grow within the company.
More Than Just a Restoration Company — We’re People Helping People When disaster strikes, people need a team they can trust to help them through the aftermath. That's where DRYmedic Restoration Services comes in. At DRYmedic, we believe that even small losses have a powerful effect on our clients, their families, and beyond — which is why we are 100% devoted to assisting home and business owners throughout this period of recovery.
Our team of professionals understands the importance of a quick response, and we work tirelessly to ensure that our client's property is restored to its pre-loss condition with the utmost care and attention to detail. We are committed to providing exceptional service and support to help our clients get back to normal life as soon as possible.
If you're passionate about making a meaningful difference in people's lives and being part of a dedicated team, DRYmedic Restoration Services is the place for you. We are seeking talented individuals who share our commitment to delivering exceptional service and helping others in their time of need. Join our team and contribute to the vital work of restoring homes and businesses, making a positive impact in the lives of our clients and communities.
This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to Drymedic Restoration Corporate.
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