What does a Contents / Mitigation Technician with Paul Davis do?
- Respond to property emergencies and assist home or business owners to mitigate whatever the property emergency is and help get them back to normalcy as soon as possible.
- Water Damage - Inspect damages, extract water, remove damaged materials, disinfect structure, set up drying equipment and monitor daily.
- Fire Damage - Heavy clean up of debris & soot, some demo, possible drying and odor control.
- Mold Remediation - Following protocols; containment of affected areas, setting up negative air, removal of unsalvageable materials, cleaning of microbial growth and receiving Clearance Certification.
- Packing out of contents as needed and cleaning contents as needed.
- Operate company vehicles.
- Daily job reports.
- Continuous training.
You will be expected to:
- Lead a team of hardworking individuals serving others within your community
- Make a difference for others that have had a disaster strike their property
- Work hard and take pride in completing projects (i.e. mitigating flood and fire damage)
- Take pride when your team completes projects on budget with an exceptional customer experience
- Be empathetic and show a sense of urgency while communicating through modern technology
Values: Deliver what you promise. Respect the individual. Have pride in what you do. Practice continuous improvement.
Vision: To provide extraordinary care while serving people in their time of need.
Mission: To provide opportunities for great people to deliver Best in Class results.
Team Compensation and Benefits:
- Leadership Development - our company grows from the inside. If you are determined and motivated enough, ask about participation in our leadership development initiative to grow your career and explore new opportunities
- Cross-training opportunities to advance your career
- Paid training
- Referral program
- Great culture and team dynamic
- Hourly pay: $20.00 to $27.00/hour based on experience and certifications
- Bonus opportunities based on performance
Team Qualifications (Requirements):
- Valid driver's license with a clean record
- Desire to join a world-class team and contribute a positive attitude
- Dedication to customer service
- Ability to lead others from diverse backgrounds
- Excellent written and verbal communication skills
- IICRC Training & Designations a plus (Fire, Water, Odor, Upholstery Restoration)
- Ability to lift 75 LBS frequently
- Ability to adapt to change
- Have the ability to work nights/weekends and overtime, if needed
- Desire to continually learn new things
Role on the Team (Job Responsibilities):
- Foster an environment of collaboration and teamwork within the division and company
- Supervise pack-outs and inventory/evaluation of items
- High level performance of water mitigation, tarping, board up, mold remediation, demolition and carpet cleaning/reinstallation services according to Paul Davis and industry specifications under the supervision of the Contents / Mitigation Technician.
- Self-managing and time management skills
- Writing estimates per carrier guidelines for pack-outs, content cleaning, pack backs, and laundry restoration
- Job schedule management and coordination
- Focus and dedication to providing excellent customer service.
- Assist other team members when needed and foster a positive working relationship with other departments.
- Be a great representative of our brand!
- Deliver thorough, proactive & direct communication with internal staff, customers, quality assurance and insurance adjusters.
- Meet clients and adjusters on-site to assist in issue resolution and provide a professional opinion.
- Re-inspect job sites for quality control.
- Issue resolution - be the point of contact for customers if they have any questions and/or concerns and resolve those in an effective and timely manner.
- Maintain inventory of clean, properly stocked, and organized trucks along with all company equipment.
- Manage projects and existing crews
Please apply if you think you have what it takes to serve others and deliver a world-class service when others need it the most. We are looking forward to discussing this opportunity with you.
We support and hire Veterans and we are an Equal Opportunity Employer
Since 1966, Paul Davis has been an industry leader in the areas of property damage mitigation, reconstruction and remodeling. With more than 370 offices in our franchise network, the company serves residential, institutional, and commercial customers and clients across the United States and Canada.
We have built our heritage one project at a time, establishing a reputation for performance, integrity and responsibility among customers and carriers alike. Whether property damage is caused by water, fire, smoke, storms or other disasters, we deliver on our promise to deliver excellence, expertise and a customer experience that is second to none. At Paul Davis, our passion for quality drives everything we do.
Our Vision:
To Provide Extraordinary Care While Serving People In Their Time Of Need.
Our Values:
Deliver What You Promise
Respect The Individual
Have Pride In What You Do
Practice Continuous Improvement
Our Mission:
To provide opportunities for great people to deliver Best in Class results
Salary :
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