Continental Breakfast Attendant

We're hiring a part-time Continental Breakfast Attendant to join our team! Working onsite, you will be surrounded by a fun and high-performing team that is dedicated to excellence in every aspect of our restaurant operations. We believe in empowering our employees, allowing you to showcase your skills and passion for hospitality and service. As a Bellperson, you will have the chance to interact with diverse clientele and build lasting relationships. If you are enthusiastic, detail-oriented, and enjoy working in a team-oriented environment, then this role is perfect for you.

This position requires morning and weekend availablity. Shifts are approximately 6:30am to 10:30am, 4-5 days a week. This position is ideal for someone seeing a consistent morning schedule with afternoons free. Prior hospitality experience is a plus but we're happy to train the right candidate!

A LITTLE ABOUT US

North Block Hotel, honored as "#1 Hotel in Northern California" by the Condé Nast Traveler's Readers' Choice Awards, is located in Yountville, the epicenter of Napa Valley's wine and culinary scene. The Restaurant at North Block Yountville, winner of Travel & Leisure's World's Best and Condé Nast Traveler Reader's Choice awards, features seamless experience that is refined but relaxed by combining sophisticated design with eclectic elements, attentive service that is personal, and a menu that is refined and elevated but does not take itself too seriously. Extraordinary service, an enviable location, and a discerning clientele all combine here to create the perfect environment for hospitality professionals.

WHAT YOU WOULD DO AS A CONTINENTAL BREAKFAST ATTENDANT

The Continental Breakfast Attendant is one of the first faces our guests see each morning, setting the tone for a memorable day in Wine Country. This role is responsible for the daily setup, light preparation, service, and breakdown of our continental breakfast at North Block Hotel, ensuring every guest is welcomed with warmth, thoughtfully curated offerings, and an inviting space.

Key Responsibilities
Pre-Service Setup (6:30 a.m. to 7:00 a.m.)
Arrive on time and in proper uniform, ready for service
Set up the breakfast area including tables, linens, signage, and serviceware
Brew fresh coffee, prepare hot water for tea service, and set out juices, milks, and alternative beverages
Plate seasonal fresh fruit, pastries, yogurt, granola, and other continental offerings with attention to presentation
Stock condiments, napkins, utensils, and to-go containers
Confirm all surfaces, equipment, and serving stations are clean, organized, and inviting

Service (7:00 a.m. to 10:00 a.m.)
Greet every guest warmly and offer recommendations on the morning's selections and the local Yountville area
Continuously monitor and replenish food, beverages, and supplies throughout service to maintain a full and beautiful presentation
Maintain cleanliness of tables, counters, and the surrounding area at all times
Brew additional coffee and refresh items proactively, never waiting to be asked
Address guest requests, allergies, and dietary needs promptly and professionally
Communicate any shortages, guest feedback, or maintenance issues to the manager on duty in real time

Breakdown (10:00 a.m. to 10:30 a.m.)
Clear, label, date, and properly store all food items in accordance with food safety standards
Wipe down and sanitize all surfaces, equipment, and serving stations
Reset the space for its next use
Remove trash and recycling and complete the end-of-shift cleaning checklist
Note inventory needs and communicate them to the manager before clocking out

North Block is a part of Mosaic Hotel Group; a collection of award-winning, boutique hotels, each providing an immersive experience for the modern traveler. With fewer than 80 rooms each, Mosaic Hotel Group delivers truly personal service and is ingrained in the local culture within their beloved destinations. Mosaic Hotel Group is a division of Palisades Hospitality, a Northern-California based bespoke hospitality management company that manages and develops a curated portfolio of 20+ hotels and restaurants and provides industry-tailored financial, design and development consulting services. Palisades is committed to creating design-driven, dynamic spaces thoughtfully rooted in their locale and that leave a lasting impact on our guests and in their communities.

Palisades Hospitality offers the following benefits for eligible part-time employees:

Health: Voluntary Benefit Center for Ancillary Coverages like Dental, Vision, Critical Illness, Hospital Indemnity, Travel Insurance, Pet Wellness and more!

Retirement: 401k Retirement savings program is available for all full and part time employees over the age of 21

Perks: All employees are eligible to enjoy a Travel + Dining Discount to stay and dine at sister locations. Employees celebrating years of service are recognized with a bonus award for milestone years.