Continuous Care Supervisor

SUMMARY:

Oversees the agency’s Continuous Care program by effectively monitoring and implements strategic plans to help develop the department under the direction of the Director of Clinical Services & Chief Clinical Officer in order to better service our patients and families.  

The Elizabeth Hospice is San Diego's oldest non-profit hospice of 45 years. We are growing and looking for talented individuals to join our high performing team and support our mission. We serve all of San Diego County and south Riverside County with multiple hospice office locations.

Our Mission: To enhance the quality of life for those nearing the end of life's journey and for those who grieve.

Salary: $75,000 - $90,000 annually, subject to experience and qualifications.

Work Schedule:  Full-Time: (5) 8-hour shifts or (4) 10-hour shifts, days and hours may vary including, two weekend shifts per month.

Work Location: Escondido, Ca.

Travel: Travel required for supervisory patient visits. Occasional travel for educational purposes.

 JOB DUTIES/KNOWLEDGE/JOB PERFORMANCE:

1. Implements strategic plans and protocols for the agency’s Continuous Care program in order to assure compliance with all federal, state, and local health care regulations. 
2. Oversees budget variances and is accountable for results by reporting out on lost revenue and monitoring Continuous Care staff allocation to home care teams in which they provide service. 
3. Assists hiring managers with hiring process by interviewing and assessing candidates and providing recommendations on hiring decisions. 
4. Provides indirect supervision in collaboration with CCO, DCS or Manager on call in order to properly assess and evaluate the clinical practice and performance of the Continuous Care team. 
5. Directly supervises and evaluates the clinical practice and performance of the Continuous Care team, including training and performing Field Observation Visits.
6. Participates and offers recommendations in plan of care decisions and keeps informed of treatments and management plans of patients on Continuous Care.   
7. In collaboration with the Triage Manager or DCS, administratively oversees and supervises the planning, coordination, and delivery of the agency’s Hospice Continuous Care plan.  
8. Collaborates with Compliance and Quality Assurance Departments to investigate and resolve quality concerns.
9. Collaborates with interdepartmental managers in order to identify areas of process and performance improvement needed on the Crisis Care team. 
10. Manages and submits Continuous Care billing to the finance department on a monthly basis. 
11. Collaborates and supports the Hospice Chief Medical Officer in research projects. 
12. Supports the Sapphire after-hours team by working collaboratively with all Clinical Managers including the Sapphire Clinical Triage Manager. 
13. Participates in agency on-call procedures.

QUALIFICATIONS:

1. Licensed Vocational Nurse required, hospice continuous care experience preferred. 
2. One year of supervisory experience 
3. Requires knowledge of hospice care, the dying and bereavement process and demonstrated clinical expertise in managing patient and family concerns.
4. Certification in hospice preferred.
5. Proficient in electronic documentation and basic computer skills (Word processing, Data Entry, Outlook, Word)
6. Current California driver’s license with proof of insurance required.

We place a high importance on our employees and reward staff in several ways, such as: 

• Competitive hospice industry compensation

• Benefits package with multiple plan offerings and generous employer contribution

• 401(k) Retirement plan with employer match

• Supportive work culture which encourages work life balance

• Paid Time Off, paid holidays & floating holiday

• Employee development program managed by in-house education department to support individualized orientation and professional growth needs.

• Tuition Reimbursement program

• Monthly mileage reimbursement

• Employee Referral Program

"The Elizabeth Hospice is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex including sexual orientation and gender identity, national origin, disability, protected Veteran Status, or any other characteristic protected by applicable federal, state, or local law."