Contract Inside Sales Representative

Position Summary

As a Contract Sales Representative at STERIS, you are responsible for maximizing the closed sale value for various service business-related opportunities.  You will coordinate and maintain the business pipeline in partnership with Healthcare Area Service Managers (ASM). You will deliver new business quotes. You are tasked with setting the price, confirming the inventory coverage, and reviewing terms and conditions while ensuring the new business service agreement meets profitability targets. You will utilize objection handling techniques and sales tactics for contract revenue generation. This is completed by communicating the status of their pipeline, escalating obstacles to management, delivering quotes on time, and proactively following up with Customers until the sale is closed.

 

This is a hybrid role with the requirement of working onsite in our Mentor, OH office 2 days per week. The hybrid schedule will begin after training. 

Learn more about the Business Unit You’ll Support: 
 

• STERIS | ConnectCare


• STERIS | Healthcare Service Offerings

What You’ll do as the Contract Sales Representative

• Responsible for reviewing new business opportunities.


• Partner with Area Service Manager and current contracts sales representatives to close various service business-related opportunities.


• Contact the Customer with a consultative approach to identify their needs, could include cold calling and working on warm leads.


• Coordinate the sales process with key business stakeholders including service management, field service technicians, and sales account managers.


• Routine follow up with the Customer to obtain purchase order, overcome objections, and escalate price negotiations to field leadership to ensure Customer retention.


• Evaluate terms and conditions change requests and ensure legal approval.


• Update service agreement pipeline status throughout the sales process in the CRM.


• Code and evaluate losses.


• Meet sales performance metrics.


• Identify opportunities to improve the sales process and ensure best practices are utilized.


• Participate in Kaizen and problem-solving events.


• Implement performance goals to continuously improve year over year

The Experience, Skills and Abilities Needed

Required: 

• High School diploma 


• 2 years of experience in business, customer service or sales, preferably working with contracts, including terms and conditions.

Preferred:

• Bachelor’s degree 


• Experience working with contracts, including terms and conditions 

Other:

• Demonstrated ability to stay ahead of the current assigned renewal and warranty pipeline, including on-time quote submission and follow-ups 


• History of consistently exceeding current incentive metrics 


• Strong demonstrated success of making outbound calls, clearly promoting value propositions, overcoming objections, and converting Customers on new business opportunities 

What STERIS Offers

We value our employees and are committed to providing a comprehensive benefits package that supports your health, well-being, and financial future. 
 

Here is a brief overview of what we offer:
 

• Market competitive pay


• Extensive paid time off and (9) added holidays


• Excellent healthcare, dental, and vision benefits 


• Long/short term disability coverage


• 401(K) with company match 


• Maternity and parental leave 


• Additional add on benefits/discounts for programs such as pet insurance 


• Tuition reimbursement and continued educational programs


• Excellent opportunities for advancement in a stable long-term career


• Mentor HQ – Onsite cafeteria, gym, and local sport facility discounts 

#LI-LD1
#LI-HYBRID