Contract Processor I

Compensation range: $16-$18/hour

About Westgate Smoky Mountain Resort & Spa:

Adjacent to Great Smoky Mountains National Park, the most-visited national park in the country, Westgate Smoky Mountain Resort & Spa in Gatlinburg, Tennessee, provides an amazing work environment with refreshing mountain breezes and spectacular views of the beautiful Great Smoky Mountains. As a member of the Westgate Smoky Mountain Resort team, you will meet and engage with guests who have arrived to enjoy all the Great Smoky Mountains have to offer and help them experience our world-class amenities such as the state-of-the-art Wild Bear Falls water park.

The Contract Processor I will focus on entering data into a computer system for the production of documents for our Sales, VOA, and/or various corporate departments as requested.

Essential Duties and Responsibilities:

• Keeps track of data and source documents received, then compiles, sorts, and verifies the accuracy of contract data to be entered.
• Contacts preparers of source documents to resolve questions, inconsistencies or missing data.
• Input data from source contract documents into a computer following the format of the program while entering necessary codes and making necessary corrections to the information entered.
• Records completed work and responds to inquiries regarding entered data. Transfers entered information into the database.
• Files or routes source documents after entry.
• May print and prepare documents for mailing by highlighting, and marking where owner, witness, and notary sign and stamp documents and input utilizing proper mail-out codes.
• Handles owner inquiries regarding documents.
• Works on special projects as designated by the manager or lead.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonably proficient in standard technology, including but not limited to; landline phones, wireless phones, computers, two-way radios, printers, and tablets. The requirements listed below are representative of the knowledge, skill and/or ability required.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions

Education and/or Experience:

High school diploma or general education degree (GED); and one to three months related experience and/or training; or equivalent combination of education and experience. Timeshare experience is a plus.

Why Westgate?

• Comprehensive health benefits – medical, dental and vision
• Paid Time Off (PTO) – vacation, sick, and personal
• Paid Holidays
• 401K with generous company match
• Get access to your pay as you need it with our Daily Pay benefit
• Family benefits including pregnancy, and parental leave and adoption assistance
• Wellness Programs
• Flexible Spending Accounts
• Tuition Assistance
• Military Leave
• Employee Assistance Program (EAP)
• Life, Disability, Accident, Critical Illness & Hospital Insurance
• Pet Insurance
• Exclusive discounts for Team Member (i.e., hotels, cruise, resorts, restaurants, entertainment, etc.) 
• Advancement & development opportunities
• Community Involvement Programs

Westgate Resorts is an Equal Employment Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status or any other protected status under federal, state or local law. If you have a disability and believe you need a reasonable accommodation in order to complete your application or any part of the recruiting process, please email [email protected] with the job title and the location of the position for which you are applying.