The Contract Sales Manager is responsible for driving sales growth through the development, negotiation, and management of customer contracts. This role focuses on building strong customer relationships, identifying new business opportunities, and ensuring contract terms support company objectives. The position requires a strong understanding of pricing, contract structures, and customer needs, along with the ability to collaborate across departments to deliver high quality solutions.
Key Responsibilities
Develop and execute sales strategies to grow contract‑based business and achieve revenue targets.
Identify new contract opportunities and expand relationships with existing customers.
Lead contract negotiations, ensuring terms align with company goals, pricing guidelines, and profitability expectations.
Maintain a strong pipeline of opportunities and provide accurate sales forecasts.
Collaborate with internal teams—including Operations, Finance, Engineering, and Field Service—to ensure contract requirements can be met.
Prepare and deliver proposals, quotes, and contract documents in a timely and accurate manner.
Monitor contract performance, customer satisfaction, and renewal opportunities.
Maintain a deep understanding of market trends, customer needs, and competitive activity.
Represent the company professionally at customer meetings, industry events, and trade shows.
Ensure compliance with internal policies, pricing structures, and approval processes.
Build and maintain strong, long‑term customer relationships to support repeat business and customer loyalty.
Required Skills/Abilities
Strong sales and negotiation skills with experience managing contract‑based business.
Excellent communication, presentation, and relationship‑building abilities.
Ability to analyze pricing, margins, and contract terms to support profitable growth.
Strong organizational skills with the ability to manage multiple opportunities simultaneously.
Collaborative mindset with the ability to work effectively across departments.
Results‑driven, self‑motivated, and customer‑focused.
Willingness to travel as needed to support customer engagement and sales activities.
Experience/Education
Bachelor’s degree in Business, Sales, Marketing, or related field preferred.
5+ years of sales experience, ideally in manufacturing, industrial equipment, or contract‑driven environments.
Proven track record of successful contract negotiation and customer relationship management.
Experience with CRM systems, quoting tools, and contract management processes is beneficial.
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