Role: Submission Officer (Front Desk Admin/Receptionist)
Location : Lexington Avenue NY 10016
Duration : 6 to 12 Months CTH
Responsibilities:
Document scrutiny and collection of applications for visa processing
Handle customer/applicant queries personally or via email, telephone.
Handle cash and bank related transactions if assigned and ensure 100% accuracy
Record & maintain all application data. Ensure accurate & timely data entry into the system with zero errors.
Ensure all administration and logistics of passport delivery to consulate/ applicant / logistic company etc.
Maintain compliance to the standard operating procedures, manuals etc. without deviation in process
Encourage applicants to provide feedback on services provided and their overall experience at the application center.
Ensure that the entire process is completed within the mandated Turn Around Time
Adhere to the environment health and safety policy/objectives and guidelines of the organization
Education:
Minimum: Associate Degree and above
Additional:
Graduate or global equivalent
Experience:
Prior experience preferably in Travel and Tourism or Service industry
Knowledge & Key Skills:
Basic Knowledge of Computer skills
Proficiency in MS office & good typing speed
Adaptability and presence of mind to handle customer queries and complaints
Knowledge of local language
Ability to Innovate and enhance procedures and methods to increase productivity & cost effectiveness
Thanks & Regards,
Harji Gandhi| Senior Associate Global Talent Acquisition
Direct: 646-200-7188
Amtex System Inc.
28 Liberty Street, 6th Floor | New York, NY - 10005
www.amtexsystems.com
Business Verticals:
Talent Solutions | Info build India | Application Development| Offshore development | Software Testing | Healthcare Practice | Technology Infrastructure
Office Locations: New York |New Jersey |Austin |London | India