Contracts/Maintenance Coordinator

Contracts/Maintenance Coordinator

Contract Coordinator’s role entails supporting the maintenance team in attaining the monthly/annual targets and operating with management, office staff, technicians, and clients to ensure excellent communication flow and customer service. This position is instrumental in the financial well-being of the service department, concerning time and material maintenance services and profitability of the contracts division by managing the contracts, scheduling, and reports to ensure policies and procedures are being followed and excellent customer service is being provided. A Contracts Coordinator is responsible for different kinds of administrative functions essential for the everyday operation of the system and fulfillment of the company's offers. Some of the activities of this position are too diverse and general in nature to be classified in any one functional area of management and administration. 

Join our team at a fast-growing full-service HVAC company in Southwest Florida, where you can make a real impact and grow your career!

TASKS & REPONSBILITIES:

• Sell contracts to customers, responsible for growing contract division.
• Produces new memberships (residential) and contracts (commercial), then distributes invoices to customers within 24 hrs. of purchase.
• Email the maintenance department with new contract holders to schedule their maintenance within the first two weeks of purchase.
• Cancel membership, records properly in file, and issues refund within 1 week of request. 
• Produce renewal contracts monthly and distribute them to customers.
• Review all maintenance renewals and invoice accordingly.
• Answering incoming calls, entering service work orders, and providing time frames for services.
• Ensure proper communication between the customers and the Maintenance department.
• Participate in all company meetings. Create monthly reports.

Compensation Plan & Benefits:

• Pay range $23/hr - $28/hr
• 100% Paid Employee Medical Insurance
• Dental and Vision insurance options
• STD, LTD, Critical Illness, Hospital, and Accident plans
• HSA and FSA
• 401(k) with matching contributions

Apply now and become a valued member of our dynamic and enthusiastic team. We look forward to welcoming you on board and supporting your professional growth!

Grande Aire - Boca Grande330 East Railroad Ave, Boca Grande, FL 33921, USA

Work schedule

• Monday to Friday

Supplemental pay

• Supplemental income
• Other

Benefits

• Paid time off
• Health insurance
• Dental insurance
• Vision insurance
• Life insurance
• 401(k) matching
• Referral program