Number of Applicants
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Summary of Essential Job Functions
Abilities Required:
Must have the ability to communicate in English. Self-starting personality with an even disposition. Maintain a professional appearance and manner at all times. Can communicate well with guests. Should be willing to "pitch-in" and help co-workers with their job duties and be a team player. Must have knowledge of departmental operations. Must have knowledge of computers and training techniques. Must have knowledge of business law; federal, state and local taxes, and Department of Labor regulations. Must have knowledge of insurance, employee benefits, insurance, and workers' compensation claims and liability. Ability to exercise judgement in evaluating situations and in making sound decisions.
Customer Satisfaction:
Our customers are what we are about. One of the keys to a positive guest experience is positive interaction with PM Hotel Group staff. It is essential that you remain professional at all times, and that you treat all guests and associates with courtesy and respect under all circumstances. Every PM Hotel Group associate is a guest relations ambassador every working minute of every day.
Work Habits:
In order to maintain a positive guest and associate experience, your work habits should always meet and strive to exceed hotel standards for work procedures, dress, grooming, punctuality and attendance. You should be adaptable to change in your work area and in hotel procedures with a willingness to learn new skills and/or improve existing ones, have the ability to solve routine problems that occur on the job, and ask for help whenever you are not sure how to do something.
Safety & Security:
The safety and security of our guests and associates is of utmost importance to PM Hotel Group. Every PM Hotel Group associate should adhere to the hotel security policies and procedures, particularly regarding key controls, lifting heavy objects, using chemicals, and effectively reporting safety hazards and safety concerns.
NOTE:
This description excludes non-essential and marginal functions of the position that are incidental to the performance of the fundamental job duties. Furthermore, the specific examples in each section are not intended to be all-inclusive. Rather, they represent the typical elements and criteria considered necessary to perform the job successfully. Other job-related duties may be assigned by the associate's supervisor.
Furthermore, this description is subjected to change, at the sole discretion of the Company, and in no way created an employment contract, implied or otherwise, each associate remains, at all times, an "at will" associate.
Pm New
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