The Automotive Office Manager/Controller is the "financial backbone" of the dealership. This dual-function role is responsible for maintaining accurate financial records, overseeing the accounting office, and ensuring all administrative processes run efficiently to support sales and service departments.
Key Responsibilities
Financial Oversight & Reporting
Prepare and interpret complete monthly financial statements according to manufacturer (OEM) formats and timeframes.
Conduct month-end, quarterly, and year-end closings, ensuring all journals and schedules are reconciled.
Provide daily operating control (DOC) reports to the General Manager to track trends and performance.
Cash & Asset Management
Manage the payoff of vehicle floor plans and coordinate with bank representatives.
Oversee daily bank deposits, cash flow forecasting, and petty cash controls.
Coordinate physical vehicle and parts inventory audits regularly.
Compliance & Internal Controls
Ensure compliance with all state and federal regulations, including tax reporting, payroll taxes, and DMV documentation.
Audit balance sheets and general ledger accounts to prevent fraud and ensure data accuracy.
Personnel & Administrative Leadership
Recruit, train, and supervise office staff (AP/AR, billing, title clerks).
Oversee payroll processing, employee benefit payments, and confidential HR files.
Streamline office workflows and manage vendor relationships for supplies and equipment.
Required Qualifications
Experience: 3–5+ years of experience in an automotive dealership accounting office.
Education: Bachelor’s degree in Accounting or Finance is often preferred, though significant dealership experience may substitute.
Technical Skills: Proficiency in Dealership Management Systems (DMS) such as Dealertrack.
Soft Skills: High level of urgency, attention to detail, and the ability to maintain professional discretion with sensitive financial data.
Preferred Certifications
Including these can attract higher-tier candidates:
NADA Dealership Office Management Certification: Focuses on dealership-specific best practices.
AMI Accredited Automotive Office Manager: Designed specifically for administrative leaders in the industry.
Notary Public: Often required for vehicle title and registration processing.
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