Convention Services Manager OEM

 Join our team as a Catering & Convention Services Manager! Step into a pivotal role as a Catering & Convention Services Manager where you’ll drive catering and convention success, blending creativity, client service, and business acumen to deliver exceptional experiences. Service clients/groups, and ensure every event exceeds expectations. Your expertise will shine as you collaborate with the Director of Sales to help the hotel achieve revenue, satisfaction scores, and sales targets. 

This position is an overtime eligible manager (OEM), overtime does apply and is calculated accordingly.

KEY SKILLS & RESPONSIBILITIES

• Rock the Revenue: Crush up-sales and satisfaction targets like a superstar—whether it’s meeting planner scores, guest delight, or food and beverage sales, you make it all happen. You’re the numbers hero who knows how to turn goals into wins!
• Client Connections: Pick up the phone, lead eye-opening tours, and roll out the red carpet for every client—your charm is the secret sauce that keeps them coming back. You build relationships that last longer than the dessert at the banquet!
• Market Maven: Keep your finger on the pulse of industry trends, always a step ahead to spot new opportunities. Your market savvy ensures our property stays ahead of the curve and the competition.
• Event Extraordinaire: Plan and execute events with flair, making sure every detail is just right and all changes are handled smoothly. From banquet event orders to last-minute pivots, you deliver flawless experiences every time.
• Community Champ: Shine at local events and stay visible in community circles, helping us build a reputation everyone remembers. When special promotions or sales blitzes roll around, you’re the enthusiastic team player who brings the energy!

EDUCATION & EXPERIENCE

• High school diploma (or equivalent) required; prior convention, event, or catering sales experience preferred.
• Creative thinker with food, beverage, and event knowledge; strong verbal and written communication skills for negotiation and sales.
• Valid driver’s license for the applicable state; proficient in Microsoft Office.
• Proven ability to work independently, multitask, organize, and present professionally.
• Now offering Daily Pay! Ask your Recruiter for more details
• Medical, Dental, and Vision Coverage
• Short-Term and Long-Term Disability Income
• Term Life and AD&D Insurance
• Paid Time Off
• Employee Assistance Program
• 401k Retirement Plan

A Convention Services Manager (CSM) acts as the primary liaison between hotel/venue operations and clients to plan and execute meetings, conferences, and conventions. They coordinate logistics like room setups, catering, and audiovisual services, ensuring successful events.