Coordinator 2 Health & Medical Initiatives

JOB SUMMARY

The Coordinator 2 - Health and Medical Services is responsible for supporting program evaluation to support the advancement of health and medical education initiatives. This role drives strategic program improvements by delivering actionable insights, identifying key trends, and fostering data-informed decision-making to enhance performance across the Health and Medical Services team.

MAJOR DUTIES & RESPONSIBILITIES

1.    Coordinate Departmental Activities: Plan, facilitate, and manage follow­ups for meetings related to senior leadership and Health and Medical Department initiatives.
2.    Prepare Communications: Draft responses to requests for information from stakeholders such as the Board of Education, employee associations, partner organizations, funders, media, and the public.
3.    Manage Data and Reporting: Collect and consolidate information on budgets, procurement, policies, performance, personnel, and other critical areas.

MAJOR DUTIES & RESPONSIBILITIES CONTINUED

4.    Engage Stakeholders: Collaborate with end users, including campus nurses and support teams, to gather feedback on departmental initiatives and identify needs.
5.    Oversee Special Projects and Materials Development: Execute high-priority projects, develop public-facing presentations, and create marketing materials to advance departmental objectives.
6.    Administrative Support: Maintain departmental records, manage unified calendars, organize meetings and events, and support project management and progress monitoring.
7.    Other duties as assigned.

EDUCATION

Bachelor’s degree

WORK EXPERIENCE

3 to 5 years

SKILL AND/OR REQUIRED LICENSING/CERTIFICATION

Microsoft Office

Office equipment

LEADERSHIP RESPONSIBILITIES

Work Leadership. Regularly provides project management or team leadership to a group of two or more employees but does not have formal supervisory responsibility. Leading and directing is restricted to monitoring work and providing guidance on escalated issues. Most of work time is spent performing many of the same duties they are leading.

WORK COMPLEXITY/INDEPENDENT JUDGMENT

Work involves the application of moderately complex procedures and tasks that are quite varied. Independent judgment is often required to select and apply the most appropriate of available resources. Ongoing supervision is provided on an "as needed" basis.

BUDGET AUTHORITY

No budget development activity is required.

PROBLEM SOLVING

Decisions are made on both routine and non-routine matters with some latitude but are still subject to approval. Job is occasionally expected to recommend new solutions to problems and improve existing methods or generate new ideas.

IMPACT OF DECISIONS

Decisions have moderate impact to the facility/department or division, causing increased satisfaction or dissatisfaction; producing efficiencies or delays; promoting or inhibiting personal intellectual or professional development; and/or contributing to financial gain or expense. Errors may be serious, usually not subject to direct verification or check, causing losses such as improper cost calculations, overpayment or improper utilization of labor, materials, or equipment. Effect usually confined to the organization itself and is short term.

COMMUNICATION/INTERACTIONS

Collaborate and solve problems - works with others to resolve problems, clarify, or interpret complex information/policies, and provide initial screening/negotiations without approval authority. Interactions are typically with customers, senior level professional staff, and managers.

CUSTOMER RELATIONSHIPS

Regularly assesses and diffuses complex, and escalated customer issues. Takes personal responsibility and accountability for solving systemic customer service problems. Regularly explores alternative and creative solutions to meeting the needs of the customer within HISD's policies and guidelines.

WORKING/ENVIRONMENTAL CONDITIONS

Work is normally performed in a typical interior work environment which does not subject the employee to any hazardous or unpleasant elements.