Coordinator, Benefits Eligibility & Authorization

What Benefits Eligibility and Authorization contributes to Cardinal Health 

Benefits Eligibility and Authorization verify patient specific health benefits.

Benefits Eligibility and Authorization provides services to customers relating to medical billing, medical reimbursement, and/or other services by acting as a liaison in problem-solving, research and problem/dispute resolution.

Job Summary

The Benefits Eligibility & Authorization Coordinator will support the Hold Edit Post Shipment Review team by obtaining insurance-required documentation, reviewing and validating records, and entering applicable documentation into company systems to facilitate claim processing and billing. The role also involves ensuring documentation accuracy, meeting quality standards, and helping resolve post-shipment documentation issues to support timely reimbursement.

Responsibilities

• Processes a backlog of orders that have already shipped with missing insurance required documentation. You will work within multiple systems including but not limited to Grid, OnBase and RGH.

• Reviews accounts thoroughly to ensure documentation has not previously been received and is enterable.

• Follows up with offices as needed to obtain documentation as well as the occasional customer call.

• Documents accounts and dispositions orders to quality standards.

• Reviews and enters documentation to quality standards.

Qualifications

• 1-3 years of Medical Documentation experience, preferred

• High School Diploma, GED or equivalent work experience, preferred

What is expected of you and others at this level

• Applies acquired job skills and company policies and procedures to complete standard tasks.

• Works on routine assignments that require basic problem resolution.

• Meets productivity and quality goals.

• Refers to policies and past practices for guidance.

• Receives general direction on standard work; receives detailed instruction on new assignments.

• Consults with supervisor or senior peers on complex and unusual problems.

Anticipated hourly range: $15.75/hr. - $18.50/hr.

Bonus eligible: NO

Benefits: Cardinal Health offers a wide variety of benefits and programs to support health and well-being.

• Medical, dental and vision coverage

• Paid time off plan

• Health savings account (HSA)

• 401k savings plan

• Access to wages before pay day with myFlexPay

• Flexible spending accounts (FSAs)

• Short- and long-term disability coverage

• Work-Life resources

• Paid parental leave

• Healthy lifestyle programs

Application window anticipated to close: 07/09/2026 *if interested in opportunity, please submit application as soon as possible.

The hourly range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate’s geographical location, relevant education, experience and skills and an evaluation of internal pay equity.

Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply.

Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law.

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