Coordinator, Birth Parent Services and Outreach

1. Primary Purpose

Spence-Chapin is a non-profit organization based in New York City that has been providing adoption services and adoption support for more than 110 years. Spence-Chapin is newly licensed in Arizona. At Spence-Chapin, we believe that every child deserves a family, and we work tirelessly to advocate for children in need of a permanent, loving home. Over our history, Spence-Chapin has served more than 25,000 children, women, and families through our main program areas: Comprehensive Domestic and International Adoption Programs; Birth Parent Services; Well-being Services; and International Humanitarian Aid through programs like our Granny Program to support children living in orphanages overseas.

• Recruit clients for Spence-Chapin's Domestic Adoption Program, including women who are pregnant or have recently given birth who need Spence-Chapin's options counseling services.
• Build new relationships with relevant healthcare and social service organizations through emails, direct mail, site visits, community events, and in-service presentations.
• Solicit, book, and conduct training about Spence-Chapin's services for relevant professionals and organizations. 
• Educate local schools, religious organizations, and social service providers about Spence-Chapin's services and adoption programs: Collect information and data as instructed to improve Spence-Chapin's outreach efforts
• Support in developing and implementing an outreach strategy to reach women and couples in need of pregnancy options counseling
• Participate in placement and return of infants
• Provide short-term, supportive and bereavement counselling to clients who have placed a child
• Participate in answering birth parent inquiry calls to the organization's 24-hour, toll-free birthparent telephone line, including some night and weekend coverage
• Actively participate in weekly supervision with direct supervisor
• Perform any other department or agency-related duties or special projects as directed by supervisor
• Participating in organization-wide events

3. Key Competencies

• Must be open and flexible to the demands of the on-call schedule and field work, including some weekends and evenings
• Demonstrated strong clinical and assessment skills
• Strong oral and written communication, presentation, and interpersonal skills
• Public speaking
• Must be comfortable providing options counseling and explaining all options to clients
• Strong organizational skills with the ability to meet tight deadlines
• Ability to multitask; strong execution skills; thorough follow through and attention to detail
• Located in upstate NY

4. Education & Experience

• Bachelor’s or master’s degree in a related field is preferred
• A minimum of two years’ MSW experience
• Must have a valid driver's license and a clean driving record
• Experience in adoption and/or pregnancy counselling preferred; must have at least one year of counseling

5. Technical Skills

• MS Office -Proficiency in Word, Excel, and PowerPoint
• Experience with database platforms and entering case notes
• Must be willing to travel frequently between various counties for case work and outreach responsibilities