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Putting People First in Pharmacy- Navitus was founded as an alternative to traditional pharmacy benefit manager (PBM) models. We are committed to removing cost from the drug supply chain to make medications more affordable for the people who need them. At Navitus, our team members work in an environment that celebrates diversity, fosters creativity and encourages growth. We welcome new ideas and share a passion for excellent service to our customers and each other.
We are unable to offer remote work to residents of Alaska, Hawaii, Maine, Mississippi, New Hampshire, New Mexico, North Dakota, Rhode Island, South Carolina, South Dakota, West Virginia, and Wyoming.
The Client Services Coordinator (CSC) is a highly motivated professional with experience interfacing directly with clients preferably in healthcare. Responsibilities include completing the tactical and operational tasks required to meet the needs of our existing PBM clients.
The position is responsible for collaborating with the Client Service Representatives to execute all PBM functions on behalf of the clients. This includes all assigned responsibilities in working with the Client Service Representatives, being assigned to a client as a permanent member of the support team for a specific client and working in collaboration with the Client Service Representative, who is focused more on the strategic initiatives of a client while the Coordinator focuses on completing the day-to-day items for that specific client. As part of the daily responsibilities, this position is responsible for engaging with their assigned clients to understand the request, provide guidance on the best solution and provide direction to the internal team members on what is needed as well as decide the best course of action on behalf of that client. In addition, the Coordinator develops efficiencies in current and future processes within the department and in how the department works with other Navitus teams.
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