The company is an industry-leading provider of advanced network video surveillance products, including IP cameras, storage devices, and video management systems founded on world-class technologies. We offer end-to-end security solutions and have achieved global success across various industry verticals, including retail, transportation, education, banking, healthcare, hospitality, and airports.
Advanced Replacement Center Staff will be responsible for all AR requests including the
following:
Responsibilities:
● Creating UPS Shipping labels for all AR requests daily basis.
● Managing defective units returned from customers.
● Placing an order for New AR stock accordingly
● Inventory for the AR stock.
● Charging the cost of the products (through the system)
● Communicate with a technician.
● Managing expenses
● Customer service: Customer’s requests such as providing ETA.
Qualifications:
● Ability to work within HVA’s internal operating systems including SAP and ERP preferred.
●
Bilingual in Korean and English● Strong working knowledge of Microsoft excel.
● Strong verbal and written communication skills
● Self-motivated and driven to succeed.
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