Coordinator of Aggie Ring Program

Description

WHAT WE CAN DO TOGETHER
The Association of Former Students engages and inspires the Aggie Network for Texas A&M University in perpetuating the Aggie Spirit. Through our Annual Fund, as well as other revenue streams, we provide scholarships, endowments, emergency student loans, and awards for faculty. Our newest colleague will join our Aggie Ring team in advancing our mission by delivering excellent customer service and executing efficient management tasks on behalf of the Aggie Ring Program.

OUR CULTURE AND BENEFITS
We work in an inclusive, professional, creative, and collaborative environment that delivers a strong positive social impact to current and former students, alumni, faculty and friends of Texas A&M University. Whether returning a lost ring to its owner, coordinating supply orders, or preparing daily reports, you’ll have opportunities to expand your career skills. Professional development and continuous growth are fundamentals in our organization. What we do and how we do it is enhanced by using the most current tools relevant to each role.

All full-time employees are eligible for generous, 100% Association-funded benefits including healthcare, life insurance equal to annual income, savings plan with six-year vesting, long-term disability insurance, long-term care insurance and exceptional holiday and paid time off schedules. Also, you may enhance your benefits through additional self-paid coverage such as short-term disability, family healthcare, increased life insurance and more, to fit your unique personal and family needs. The Association of Former Students is a designated non-profit employer for the Public Service Loan Forgiveness student loan program.

A CAREER WITH IMPACT AND MEANING

Your efforts will bring the Aggie Network to life, helping students, alumni, and faculty stay connected in meaningful ways. You will directly support scholarships, emergency student aid, and faculty excellence and help shape the future of Aggies for years to come. 

ESSENTIAL FUNCTIONS
Reporting to the Manager of Aggie Ring Program, support departmental operations through:

• Time management and task prioritization.
• Work with a high degree of accuracy and detail.
• Strong interpersonal skills that convey the Aggie spirit.
• Follow instructions and processes.
• Availability outside of regular workhours during Aggie Ring Day events.
• Work with high degree of confidentiality and discretion.
• Contribute to special projects as needed.
• Interface across generations with colleagues and visitors.

ROUTINE DUTIES

• Maintain a commitment to premier customer focus in all duties.
• Create, coordinate and maintain Aggie Ring Order customer lists and distribution.
• Assist in planning and coordination of Aggie Ring deliveries, including shipment.
• Determine whether to delegate or handle a customer service request directly.
• Engage directly with Ring orders during heavy order periods.
• Evaluate academic records to determine Ring eligibility.
• Oversee lost and found Aggie Ring files and assists in returning lost Aggie Rings to their owners.
• Prepare daily deposits, refunds and expense vouchers and perform monthly invoicing tasks.
• Oversee the various Aggie Ring collections.
• Coordinate general office maintenance, security, and supply orders, as necessary.
• Participate outside of normal work hours for Association-related events.
• Assist with all communications and marketing initiatives of the Aggie Ring Program.
• Other duties as assigned.

Requirements

EDUCATION

Required: Bachelor's degree or five (5) years of experience in lieu of degree. 

Preferred: Bachelor's degree from Texas A&M University. 

KNOWLEDGE, SKILLS & ABILITIES (Minimum Requirements)

Detail oriented professional with exceptional interpersonal skills. Time management strengths and ability to work in a high-functioning team with numerous deadlines. Establishing correct priorities to meet associated deadlines. Must have strong communication skills including possible public speaking. Proficiency with word processing, MS Office, and point-of-sale software. 

PHYSICAL CAPACITY REQUIREMENTS
Ability to sit or stand for long periods on occasion and carry objects up to 10 pounds. Ability to work at a desk with frequent use of keyboard and monitor. 

We are committed to providing reasonable accommodation to applicants with disabilities; if needed, please reach out to our Human Resources department to discuss your needs.  

EMPLOYEES OF THE ASSOCIATION OF FORMER STUDENTS

• Participate in various Association-wide activities such as engagement and fundraising goals, internal event teams, task committees, attending gameday receptions, Distinguished Alumni Gala and other external events as required. 
• Serve as an ambassador by meeting our Team Expectations, fostering relationships with students and other constituents of Texas A&M.
• Exemplify Our Core Values: Respect, Excellence, Loyalty, Leadership, Integrity, Service.