Coordinator - Orthodontic Billing and Insurance

POSITION TITLE: Orthodontic Registration and Billing Assistant

DEPARTMENT: Orthodontics

SUPERVISED BY: Business Manager, Orthodontics

FLSA STATUS:  Non-Exempt Hourly

EMPLOYMENT STATUS: Full-time     

The Advanced Education Program in Orthodontics and Dentofacial Orthopedics is seeking a positive, organized, and dependable professional to join our team as an Orthodontic Registration and Billing Assistant.

This full-time position plays an important role in supporting our patients and the daily operations of a busy orthodontic residency program. The ideal candidate enjoys working with people, is comfortable managing multiple responsibilities, and works well both independently and as part of a team. We are looking for someone who takes pride in their work, enjoys helping patients, and wants to be part of a supportive team.

Responsibilities/Duties:

• Patient registration, scheduling, and front-desk support


• Insurance verification and billing support


• Preparation of patient financial contracts and related documentation


• Patient payment collection and account assistance

Required Qualifications:

• High school diploma or equivalent


• Strong proficiency with Microsoft Office, including Word, Excel, and Mac Calendar


• Excellent organizational, communication, and customer-service skills


• Ability to multitask, prioritize, and remain organized in a fast-paced environment


• Positive, professional, flexible, and team-oriented approach

Preferred Qualifications:

• Previous orthodontic experience and experience with dental insurance, Medicaid/Medical Assistance billing, or prior authorizations

This full-time position includes a generous benefits package in addition to the opportunity to work in a professional, collaborative, and educational environment.

Required applicant materials include Resume & Cover Letter.  Review of applications will continue until the position is filled.  Applications received by October 5, 2026, will receive priority consideration.  Background checks will be performed on all new hires. Employment is conditional upon acceptable results of background checks and clearances.

About Seton Hill University:

Chartered in 1918, Seton Hill University is a leading Catholic coeducational liberal arts university founded by the Sisters of Charity and embracing students of all faiths. Located in southwestern Pennsylvania’s Laurel Highlands (yet only 35 miles from Pittsburgh), Seton Hill educates its students to think and act critically, creatively and ethically as productive members of society committed to transforming the world.