Coordinator Physician Services

Care Dimensions has a truly meaningful purpose – to provide compassionate care to our patients who are faced with an advanced or end-of-life illness.  Since 1978, Care Dimensions has been a driving force in expanding access to hospice and palliative care in Massachusetts.  At Care Dimensions, we invest in people who take pride in caring and supporting.  We support and strengthen our people with extensive training, teamwork and technology.  Our values are embedded in our work, each and every day:  Compassion, Excellence, Collaboration, Integrity, Responsiveness, Innovation.  As part of the Care Dimensions team, you’ll gain the support and inspiration for a career you’ll find meaningful every day.

Join a Team That Makes Every Day Matter

At Care Dimensions, our mission is to provide compassionate care and support to individuals and families facing serious illness. Behind every exceptional patient experience is a team of dedicated professionals working together to ensure seamless, high-quality care.

We are seeking a Physician Services Coordinator to lead the administrative operations of our Physician Services department. This is an exciting opportunity for an experienced healthcare professional who enjoys coordinating complex activities, supporting physicians and advanced practice providers, mentoring staff, and driving operational excellence in a mission-focused organization.

If you are highly organized, thrive in a collaborative environment and take pride in creating systems that help clinicians deliver exceptional care, we'd love to hear from you.

What You'll Do

As the Physician Services Coordinator, you will oversee the day-to-day administrative operations of the Physician Services department while supporting our physicians, nurse practitioners, and administrative team across multiple locations.

Key responsibilities include:

Leadership & Team Development

• Supervise and mentor the Physician Services Administrative Assistant team.


• Foster a culture of responsiveness, teamwork, accountability, and customer service excellence.

 Physician & Provider Operations

• Coordinate physician and nurse practitioner schedules to ensure provider coverage and operational efficiency.


• Manage provider calendars, IDT meeting assignments, on-call schedules, and other scheduling.


• Collaborate with clinical leaders, intake, admissions, and other departments to ensure timely provider response to patient care needs.


• In collaboration with the Chief Medical Officer, responsible for ensuring Fellows/Residents from other institutions have appropriate onboarding, shadowing experiences as well as independent patient visits.   


• Support providers with daily operational processes, including documentation, electronic systems, timekeeping, mileage reporting, and e-prescribing.

 Regulatory Compliance & Patient Care Support

• Ensure Medicare-required face-to-face visits and related documentation are completed accurately and on time.


• Maintain compliance with organizational policies, regulatory requirements, and physician services standards.

 Operational Excellence

• Identify opportunities for process improvement and implement solutions that enhance efficiency and service delivery.


• Maintain accurate electronic and manual departmental records, policies, and procedures.


• Partner with Physician Services leadership to implement new systems and workflows.


• Support productivity goals while helping ensure providers can focus on delivering exceptional patient care.

 What You Bring

• Minimum of five years of experience in a healthcare, medical practice, or physician office setting.


• Demonstrated experience coordinating activities in a multidisciplinary healthcare environment.


• Strong organizational, planning, and time-management skills; ability to manage multiple priorities while meeting deadlines in a fast-paced setting.


• Knowledge of provider scheduling, healthcare operations, and regulatory requirements.


• A proactive, collaborative approach with a commitment to continuous improvement and service excellence.


• Proficiency with Microsoft Office, including Outlook, Excel, Word, and PowerPoint.


• Ability to maintain confidentiality and exercise sound judgment when handling sensitive information.


• Excellent interpersonal, communication, and problem-solving skills.


• Associate or bachelor’s degree, preferred.


• Experience supervising or leading administrative staff, preferred.

 Why Care Dimensions?

At Care Dimensions, you'll work alongside compassionate professionals who are dedicated to improving the lives of patients and families. We value collaboration, respect, innovation, and continuous learning. Your work will directly support the clinicians who provide extraordinary care to our community every day.

 What Success Looks Like

• Physician schedules run smoothly and efficiently.


• Administrative team members feel supported, engaged, and empowered.


• Critical compliance requirements are met consistently.


• Providers have the administrative support they need to focus on patient care.


• Internal and external customers receive exceptional service and timely communication.

If you're looking for an opportunity to combine leadership, healthcare operations, and meaningful work, we invite you to explore a career with Care Dimensions.

 Apply today and help us support the people who provide exceptional care when it matters most.

#INDOTHER 

Benefits are offered to employees that are scheduled to work 20+ hours/week, which include a generous earned time (vacation days) program, tuition reimbursement, scholarship programs, student loan paydown program, two retirement plans, in addition to medical/dental/vision/life/disability insurance, and so much more!

Care Dimensions is an Equal Opportunity Employer. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills. Applicants needing a reasonable accommodation during any part of the interview process may request one.