Coordinator, Sales

OUAI means “yes” in that casual, Parisian way. We’re here to give you the confidence to win life YOUR OUAI. Our Hair, Body, and Fragrance products were created for effortless routines and nourishment from head to toe. Founder Jen Atkin’s simple philosophy – “Life is hard. Looking good should be easy.” We don’t use sulfates or parabens—just the good stuff, just for you. Oh yeah and btw, we smell as good as we look. Our product categories, ranging from hair care and body care to fragrances, supplements, and merch, reflect this commitment to easy, effective, and enjoyable self-care. Join us on this journey where 'OUAI' is not just a word; it's a lifestyle."

What’s it like to work here?

Our culture is driven by our brand ethos (fun, purposeful and approachable) and our 5 Culture Codes. (1.) We Aren’t Afraid to Go First. (2.) We Don’t Compete, We Collaborate. (3.) We Ask Questions to Find the Best Answers. (4.) We Keep it Real, No Matter What. (5.) We Work Hard and Live Well.

Our flexible trust-based culture is rooted in respect, empathy and compassion and is driven by employees who love doing great work and care deeply about the brand and each other.

About the role:

The Sales Coordinator will support the sales team by managing administrative tasks such as consolidating sales data, assisting in new launch setups for key retailers, coordinating cross-functional projects, and liaising with retail partners. This role reports to the Sr. Manager, Key Accounts, and provides support to the sales team.

What you’ll do:

• Distribute imagery links, provide educational product content guides, and distribute product samples (gratis) for meetings during new product launches.
• Collect digital launch exposure highlights and gather competitive pricing for pricing analysis.
• Gather allocations for lab samples and communicate to the Product Development team.
• Update the master product list with any new SKUs and maintain accuracy by reflecting discontinued SKUs. Liaise with Product Development/Education teams to ensure timely information updates.
• Prepare and ship all samples, gratis, etc., for shipments.
• Audit retailer.com monthly to identify and address updates such as missing SKUs, discontinued SKUs that need removal, and outdated imagery.
• Own the RMA (Return Merchandise Authorization) entry process for all North American retailers in NetSuite.
• Send out weekly sales reports to relevant stakeholders.
• Perform a monthly inventory audit on the Sales product closet.
• Manage the monthly expense report for the Sales team.

What you'll bring:

• 1+ year of relevant experience in a similar role or industry
• The culture code we hope you will bring is “We ask questions to find the best answers”. This reflects a deep commitment to curiosity, learning, and improvement
• Hybrid role based in Los Angeles; requires in-office presence at least two times a week
• Strong organizational and multitasking skills
• Excellent communication abilities, both written and verbal
• Proficiency in Microsoft Office Suite and familiarity with NetSuite (preferred)
• Must have a passion for beauty and be able to thrive in a fast-paced environment 

• Compensation range: $24 - $27/hour depending on experience (non-exempt)
• Medical + Dental + Vision
• Unlimited PTO
• 24+ Paid Holidays
• Matching 401k program

• Quarterly OUAI Product Stipend + Employee Discounts
• Flex Fridays
• Employee HSA and FSA
• Education reimbursement
• Hybrid work reimbursement

• Move Your OUAI (Exercise Reimbursement)

Immigration Sponsorship is not available for this role. OUAI does not sponsor candidates for non-immigrant visas or permanent residency except in some areas that in OUAI’s sole discretion require highly specialized backgrounds.