Copy of BMW-Parts Counterperson

Description

Competition BMW of Smithtown is looking for a Parts Counterperson to help support our team and provide customers with exceptional experiences.

At Competition BMW of Smithtown, we believe our associates are our greatest asset. If you are looking for a career with an extraordinary company, Competition BMW of Smithtown is the perfect career choice.

What We Offer

• Medical and Dental
• 401K
• Paid time off and vacation
• Growth opportunities
• Paid Training

Responsibilities

• Oversee the parts sales process from start to finish.
• Communicate with customer on parts status.
• Communicate with staff and customers in a friendly and professional manner.
• Answers phone calls, providing price quotes and other information.
• Reviews body shop estimates to ensure the ordered parts are correct and all pricing is in line with the estimate.
• Provides high-level service to internal and external customers.
• Pulls and fills orders from stock.
• Notifies parts manager of out-of-stock parts or shop materials that need immediate attention.
• Locates out-of-stock parts from an outside source and submits an emergency order.
• Make sure all internal requests for parts are billed on the service repair orders.
• Receives payment from retail customers or obtains credit authorization.
• Set up orders for daily shipment, delivery, or pick-up.

Requirements

• Parts experience a major plus
• BMW experience preferred but not required
• Can work in a fast-paced work environment
• Have strong organizational and time management skills
• Have a High School Diploma or equivalent