Core Lab Supervisor Full-Time Day Shift 23102

Join Our Team at Bergen New Bridge Medical Center!**

We are dedicated to providing high-quality, compassionate care to our diverse community. As a leading healthcare provider, we offer a supportive and inclusive work environment. If you’re passionate about making a difference and thrive in a collaborative setting, Bergen New Bridge Medical Center is looking for a Core Lab Supervisor.

Job Summary

Supervises technical staff in Lab office area to assure the correct performance of their duties. Supervises that patient samples are received, processed and accurate-timely results are available. Supervises phlebotomy area for efficient processing. Gathers data for Quality Assurance and report monthly – follows with corrective action and plan for improvement. Complies with regulatory requirements. Maintains staff training and competency. Maintains bidirectional communication with staff and superiors.  Back up other supervisors when needed.

REQUIRED LEADERSHIP COMPETENCIES

1. Communication: Strong written and verbal skills are demonstrated in reports, correspondence and presentations. Ensures staff are kept informed of Medical Center and departmental priorities. Communicates vision statement and goals and demonstrates commitment toward their achievement.


2. Professional Development: Participates in conferences, workshops, and other professional development activities to maintain licensure and/or remain professionally current with advances in field of expertise.


3. Staff Development: Ensures staff receive mandated in servicing in Safety, Quality Assurance, Risk Management, Customer Service, Infection Control and any other in-service that may apply.


4. Problem Solving: Recommendations and decision making reflect strong analytical skills and focus on quality, cost containment, and impact of change on other departments.


5. Customer Service Management: Incorporates the Medical Center's Customer Service goals in developing and/or revising departmental policies and systems. Continually reviews the service delivery process to exceed customer expectations. Is perceived as a role model by staff, peers in customer service leadership.


6. Project Management: Participates in multidisciplinary task forces, committees and projects, demonstrating team spirit and ability to work with different internal customers. When leading a project team demonstrates the ability to bring together different views and skills toward timely and effective completion of project objectives.


7. Clinical Leadership: Clinical management staff provide clinical supervision. Provide in-service training and maintenance of clinical standards. May provide leadership for hospital-wide clinically oriented committees

Responsibilities                                                                                                                                             

Develops, maintains, updates SOPM in this section for specimen processing, analyzing and result reporting. Keep all staff informed of any changes in the department.

Performs and assumes responsibility for tests analysis conducted by subordinate technologists /technicians. Assess patient data relative to his/her age & gender.

Oversees lab office areas inclusive of clerical and phlebotomy functions, specimen integrity, receiving, processing and timeliness of the above. Maintain efficient workflow.

Responds to inquiries from physicians, nursing units, emergency room, etc. regarding test results as needed. Follow through specimen and result inquiry.

Monitor and maintain specimen logs.

Assists the Lab Director in obtaining proper and most beneficial instrumentation and/or methodology. Performs validation with vendor and maintains all documents. Maintains service, repair and maintenance records for the life of all instruments. Perform regulatory requirements for instruments as required.

Trains personnel in the use of the applicable instruments. Maintain staff competency.

Gives suitable assignments and instructions to employees and assists in training new employees. Schedules available staff for proper coverage in to maintain high efficiency and throughput.

Bring all deficiencies immediately to attention of lab Director. Plans and implements corrective action plan and follow through.

Prepares statistical and quality assurance reports. Plans and implements corrective action plan and follow through.

Coordinates all proficiency testing, maintaining proper documentation of processing, investigation and corrective actions.

Orders and maintains phlebotomy supplies. Maintains proper coverage for phlebotomy on all shifts. Maintains training and competency on staff performing phlebotomy.

Assures the maintenance of suitable records and files in accordance with record retention policies including temperature and maintenance records.

Maintains bidirectional communication with staff and superiors in timely manner.

Maintains Right to Know manual current with all necessary SDS Sheets

Follows established departmental policies and procedures.  Maintains quality control, maintenance, safety, environmental and infection control standards and records.

Customer Service: respect, flexibility, knowledge, confidence, professionalism, pleasant attitude, patience, and helpfulness. All responses should be timely, professional, caring, and respectful in accordance with Customer Service Performance expectations.

Understands and adheres to the Medical Center’s Code of Conduct

Familiar with the Medical Center’s Mission, Vision, and Values Statements.

Other Job duties

Participates in mandated annual educational programs and in-service meetings.

Responds to inquiries from nursing units, emergency room, etc. regarding test results as needed.

Ability to analyzer, comprehend and interpret rules, regulation, policies, procedures and objectives of the organization.

Ability to prepare clear, sound, accurate and informative report of records and files.

Perform other duties as assigned or required.

Education

Bachelor of Science in Medical Technology. ASCP certification required. Five years of experience in Clinical Laboratory and two years of experience in supervisory capacity, with broad experience in all lab areas. Familiarity with other laboratory sections for back up other supervisors.

Position Qualifications

Knowledge of the practical and theoretical procedures in laboratory relative to work performed in a clinical laboratory.

Job Settings/Physical Demands

Actively monitoring phlebotomy and central processing area

Continuous response to nursing and physician inquiries with follow up

Excellent interpersonal skills to interact with internal and external customers

Protective clothing worn: gloves, lab coat, protective glasses or face shield.

Salary commensurate with experience within posted range

We provide a comprehensive benefits package, including a competitive medical, dental, and vision plans. We prioritize work-life balance with a generous time off policy that includes ample vacation days, personal time, sick leave and nine paid holidays. Additionally, we are committed to the personal and professional growth of our employees, offering robust tuition reimbursement and continuing education programs to help support our employees ongoing development.