Corporate Account Manager

Who we are

We drive sales of Mindbody software and ClassPass inventory, but that’s not all. The Revenue team helps our customers achieve their business goals, contributes to their growth, and eliminates hurdles by finding smart solutions from our suite of software products. We are strategic, collaborative, and solutions-oriented.  

About the right team member

We are seeking a dynamic and results-driven Corporate Account Manager to join ClassPass. In this role, you’ll be the primary contact for corporate clients, fostering long-term relationships through regular communication. Acting as a trusted advisor, you’ll drive client engagement, promote higher employee adoption of ClassPass, and identify upselling opportunities. Your focus will be on client retention and expanding partnerships, ensuring our solutions meet evolving needs while contributing to overall client satisfaction and company growth. 

About the role

• Build and maintain strong relationships with corporate clients, understanding their needs 
  and goals to ensure long-term partnerships.


• Regularly engage with clients, prioritizing key accounts through quarterly check-ins to 
  reinforce value and identify upselling opportunities.


• Leverage negotiation and persuasion skills to recommend additional services or features 
  that align with client objectives, driving growth within accounts.


• Analyze engagement metrics to uncover trends, proactively addressing gaps with tailored 
  solutions to boost retention, enrollment and client satisfaction.


• Deliver compelling presentations and organize promotional activities to increase 
  employee participation and highlight ClassPass benefits.


• Provide exceptional customer support, resolving issues efficiently and ensuring a 
  seamless client experience.


• Collaborate cross-functionally with our EMEA Launch Specialist for smooth client 
  onboarding and contribute to global account management projects as needed
   
  

Skills & experience

• 2+ Years experience in account management or a sales related role.


• Knowledge of the fitness and employee benefits industry (a plus)


• Strong communicator with excellent relationship-building skills.


• Detail-oriented problem solver with the ability to manage multiple projects at once.


• Proven ability to analyse data and apply insights to improve client outcomes.


• Good experience with CRM systems like (Salesforce)


• Demonstrate success in partnerships management with a track record of delivering high 
  performance.


• Right to work in the United States

Pay transparency

It is Mindbody’s intent to pay all Team Members competitive wages and salaries that are motivational, fair and equitable. The goal of Mindbody’s compensation program is to be transparent, attract potential employees, meet the needs of all current employees, and encourage Team Members to stay with our organization.

Actual compensation packages are based on several factors that are unique to each candidate, including but not limited to skill set, depth of experience, certifications, and specific work location.

The base salary range for this position in the United States is $52000 to $69000. The total compensation package for this position will also include benefits and/or other applicable incentive compensation plans such as commission.