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Corporate Collections Specialist

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Job Description - Corporate Collections Specialist


A Corporate Collections Specialist role is integral to our accounting department, ensuring a robust collections process. The position will have a strong background in collections, excellent communication skills, and a commitment to maintaining high ethical standards.
Responsibilities:
  • Contacting customers/clients and implementing strategies to collect overdue payments while maintaining a professional relationship.
  • Monitoring and managing assigned accounts to identify outstanding debts, updating account status and database regularly.
  • Negotiating approved payment plans and settlements with customers/clients.
  • Keeping accurate records and documentation of collection activities, payments received, and account statuses.
  • Strong written and verbal communication skills are necessary for dealing with clients and internal teams.
  • Ability to collaborate with Sales and customer service to align receivable collection processes and expectations.
  • Providing excellent customer service and resolving disputes or queries related to billing.
  • Ensuring compliance with company collection policy.
  • Preparing and submitting collection reports to managers.

 Requirements:
  • High school diploma or GED is required.
  • Minimum of 5 plus years of experience in corporate collections, credit analysis, or a similar role.
  • Proficiency in using Microsoft Office Suite, and other relevant computer skills.
  • Ability to solve problems and negotiate solutions effectively.
  • Ability to work collaboratively with other departments, such as sales, customer service, and accounting, to ensure effective collection processes.
  • Strong organizational and time management skills to handle multiple accounts and tasks efficiently.
Original job Corporate Collections Specialist posted on GrabJobs ©. To flag any issues with this job please use the Report Job button on GrabJobs.
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