Corporate Communications Associate Director

Job Description

Are you ready to make an impact at DTCC?

Do you want to work on innovative projects, collaborate with a dynamic and supportive team, and receive investment in your professional development? At DTCC, we are at the forefront of innovation in the financial markets. We're committed to helping our employees grow and succeed. We believe that you have the skills and drive to make a real impact. We foster a thriving internal community and are committed to creating a workplace that looks like the world that we serve.

Pay and Benefits:
Competitive compensation, including base pay and annual incentive
Comprehensive health and life insurance and well-being benefits, based on location
Pension / Retirement benefits
Paid Time Off and Personal/Family Care, and other leaves of absence when needed to support your physical, financial, and emotional well-being.
DTCC offers a flexible/hybrid model of 3 days onsite and 2 days remote (onsite Tuesdays, Wednesdays and a third day unique to each team or employee).

The impact you will have in this role :

As part of the Communications and Marketing team, the Corporate Communications Associate Director is a key member of the Corporate Communications team of storytellers and lead in supporting the Chief Information Officer and the Information Technology department heads to develop and drive the organization's communications strategy as well as develop, refine, and advise on Board and internal committee messaging and presentations. Additionally, this individual should understand key objectives for an external audience, aligning with IT strategy, industry drivers, and DTCC corporate messaging. The incumbent should be highly proficient in distilling complex technical topics into meaningful business-centric updates that reflect DTCC's IT and corporate strategies. This individual will ensure that messaging is aligned with the company's mission, vision, values, priorities and culture, understanding the perspectives and priorities of the various Board and internal committees in order to drive effective communication strategies and tactics.

Your Primary Responsibilities :
Provide counsel and guidance to partners on communication approaches while leveraging storytelling skills to ensure technical content is engaging and resonates with an audience that has varying degrees of technical proficiency.
Create and oversee a variety of employee-focused communications campaigns, tactics and messages that support communications strategies in engaging staff through cross-functional collaboration and achieve business goals.
Demonstrate keen ability to synthesize technical topics (e.g., software delivery, cloud, APIs, data and analytics tools, emerging technologies) and understand how it connects to broader business priorities to create meaningful messages and transform them into clear, business-friendly presentations.
Establish a strong rapport with Chief Information Officer and IT department leads to effectively draft, refine, and format department messaging and executive communications (talking points) that reflect their voice and priorities, including Board-level materials.
Partner with broader Corporate Communications team (PR, Client, and Executive Communications) to adapt internal messaging for external audiences, create engaging content including videos, client letters, social media posts, and other collateral.

**NOTE: The Primary Responsibilities of this role are not limited to the details above. **

Qualifications:
Minimum of 8 years of related experience
Bachelor's degree preferred or equivalent experience

Talents Needed for Success:
Minimum of 7 years' experience in a writing, editorial or communications position, preferably in financial services and/or banking
Minimum of 7 years of related experience, including exceptional proficiency in writing and editing across multiple channels, a working knowledge of digital publishing platforms, and a keen eye in presenting and communicating to Boards and committees.
Exceptional proficiency in writing and editing across multiple channels, a working knowledge of digital publishing platforms, and a keen eye in presenting and communicating to Boards and committees.
Masterful storytelling skills and demonstrated success with writing a wide range of communications across multiple channels, particularly with executives and external audiences
Ability to interact with subject matter experts, internal departments, professional agencies and external audiences

The salary range is indicative for roles at the same level within DTCC across all US locations. Actual salary is determined based on the role, location, individual experience, skills, and other considerations. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

About Us

DTCC safeguards the financial markets and helps them run efficiently, in times of prosperity and crisis. We are uniquely positioned at the center of global trading activity, processing over 100 million financial transactions every day, pioneering industry-wide, post-trade solutions and maintaining multiple data and operating centers worldwide. From where we stand, we can anticipate the industry's needs and we're working to continually improve the world's most resilient, secure and efficient market infrastructure. Our employees are driven to deliver innovative technologies that improve efficiency, lower cost and bring stability and certainty to the post-trade lifecycle.

DTCC proudly supports Flexible Work Arrangements favoring openness and gives people freedom to do their jobs well, by encouraging diverse opinions and emphasizing teamwork. When you join our team, you'll have an opportunity to make meaningful contributions at a company that is recognized as a thought leader in both the financial services and technology industries. A DTCC career is more than a good way to earn a living. It's the chance to make a difference at a company that's truly one of a kind.

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About the Team

The Chief Client Office (CCO) is focused on providing a consistent Client Experience across all business lines and geographies, enabling enhanced Client Satisfaction, Revenue Growth and Business Line Success. The CCO function includes Sales, Partners, Relationship Management, Integration, Marketing & Communications and Sales Analytics & Operations.

The Marketing & Communications team enhances the image and reputation of the DTCC brand and drives the growth of its businesses by creating integrated outreach programs to disseminate company news and information in communication strategies aligned with key corporate and business goals targeted to internal and external stakeholders globally.
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