Corporate Financial Aid Trainer

Our Comprehensive Benefits Package

Our benefits package includes:

The Corporate Financial Aid Trainer will play a pivotal role in the development and implementation of training programs for financial aid staff across CHCP campuses. This position is integral to ensuring compliance with the Department of Education, State Regulations, and CHCP's internal policies and procedures. Reporting directly to the Corporate Director of Financial Aid, the incumbent will be responsible for fostering a culture of excellence in customer service and operational efficiency, aligning with CHCP's ICARE values.

The role requires a strategic mindset to assess and enhance training methodologies, ensuring that all financial aid personnel are equipped with the knowledge and tools necessary to excel in their roles. The Corporate Financial Aid Trainer will also collaborate closely with campus staff and faculty, contributing to the organization's mission of delivering exceptional service to students and stakeholders.

• Opportunity to influence and optimize financial aid training processes across multiple campuses
• Collaborative work environment with direct interaction with senior leadership
• Focus on professional development and regulatory compliance
• Travel opportunities to support campus-level operations and training initiatives
• Direct impact on enhancing the quality and efficiency of financial aid services

• Collaborate with campus financial aid staff and committees to develop, maintain, and deliver training initiatives that meet regulatory compliance standards for both new and existing employees
• Assist in creating training platforms to support the internal advancement of current employees
• Evaluate and enhance learning processes, methodologies, and technologies utilized at CHCP
• Develop training materials using resources from the Department of Education, Texas Workforce Commission, and other financial aid organizations
• Stay updated on legislative changes impacting financial aid operations and ensure compliance
• Conduct regular assessments and tests for trainees to ensure knowledge retention and compliance
• Utilize reports, internal audits, and staff observations to design targeted training programs
• Provide ongoing training to all financial aid staff members
• Revise and improve policies and procedures in response to federal and state regulatory changes
• Support day-to-day financial aid operations and duties at the campus level
• Deliver exceptional customer service to students, staff, and faculty
• Participate in special projects and perform other related duties as assigned

• Bachelor’s degree or a minimum of 5 years of experience in the financial aid field
• Proficiency in Microsoft Office applications, including Excel, Outlook, and Word, as well as data entry
• Extensive knowledge of Campus Nexus software
• Strong attendance and punctuality, with the ability to ensure responsibilities are managed effectively
• Exceptional customer service skills, including the ability to handle challenging situations and respond promptly to needs
• Demonstrated dependability, with a commitment to meeting deadlines and achieving goals
• Proactive initiative to seek increased responsibilities and drive continuous improvement
• Strong interpersonal skills, with a focus on conflict resolution and maintaining confidentiality
• Effective planning and organizational skills, with the ability to prioritize tasks and work independently
• Commitment to quality, with a focus on accuracy, thoroughness, and applying feedback to improve performance
• Ability to foster teamwork and support group objectives and morale

CHCP (The College of Health Care Professions) is a premier healthcare education institution offering comprehensive programs in allied health, nursing, and related fields. We are dedicated to helping our students achieve their career goals and make meaningful differences in healthcare.

Why Choose CHCP

• Educational Excellence – Join a premier healthcare education institution focused on preparing the next generation of healthcare professionals.
• Modern Facilities – Teach with state-of-the-art equipment and advanced learning technologies.
• Collaborative Environment – Work with experienced educators and healthcare professionals committed to student success.
• Professional Development – Access ongoing training, mentorship, and career advancement opportunities in healthcare education.
• Student-Centered Approach – Work in an environment where student success and career readiness are our top priorities.
• Work-Life Balance – Enjoy a supportive schedule designed for both professional fulfillment and personal well-being.