Overview:

This role centers on being the organization’s first point of contact, managing daily office flow and reception, coordinating meetings, working with Executives and maintaining strong internal and external relationships.

Location:

This is an onsite role located at 115 Federal Street, Boston, MA.

Hours:

8:00AM-4:30PM Monday-Friday, with flexibility for special meetings and events.

Primary Responsibilities:     

• Greet and assist visitors, clients, and employees with professionalism and warmth.
• Oversee mail, packages, and courier services.
• Coordinate visitor badges, parking, and security protocols.
• Prepare meeting rooms (A/V setup, seating, materials, refreshments).
• Maintain conference room calendars and resolve scheduling conflicts.
• Support planning of office events, celebrations, and team‑building activities.
• Support of Executive when needed.
• Reset all conference meeting rooms at end of day
• Serve as a point of contact for employee questions about office logistics.
• Support onboarding by preparing welcome materials and workspace setup.
• Maintain all café snacks and beverages on a regular basis, ensuring items are stocked, organized, and refreshed as needed.
• Monitor office supplies and coordinate with vendors for replenishment.
• Adhere to applicable compliance/operational risk controls in accordance with Company or regulatory standards and policies.
• Promote an environment that supports belonging and reflects the M&T Bank brand.
• Maintain M&T internal control standards, including timely implementation of internal and external audit points together with any issues raised by external regulators as applicable.
• Complete other related duties as assigned.

Education  and Experience Required:         

High School diploma or GED       

2 years related experience

Location