Corporate Quality Manager

About Metro Logics, Inc.

Metro Logics, Inc. (Metro) is a privately owned medical logistics service company located in Olive Branch, MS, with additional facilities in Nevada and Utah. We provide temperature-sensitive storage, warehousing and rapid distribution services for perishable foods, pharmaceutical products and medical devices and supplies.  Metro manages highly regulated, temperature controlled, and cGMP compliant warehouse space.

About the role

The Corporate Quality Manager is responsible for managing and delegating Quality Team workflow, leading the internal audit function, facilitating and responding to external audits and inspections, and managing projects and strategic initiatives designed to improve the Quality System and organization-wide compliance. Occasional out-of-town travel is required.

Responsibilities

Support and Develop the Quality Department and Quality Management System:

• Collaborate with the Director of Quality and Compliance to establish both short-term and long-term team objectives


• Manage and track company-wide quality workflow


• Provide training to Quality Team members


• Support the maintenance of the Quality Management System (QMS) in accordance with the Quality Agreement, relevant industry regulations, and best practices

Manage both Internal and External Audit and Inspection Processes:

• Assume responsibility for the efficacy and performance of the internal Quality Audit program


• Manage external audits and inspections, oversee responses to observations, track and document the status of responses, and present evidence of corrections during subsequent inspections


• Oversee, direct and review operational audits to ensure compliance with company policies, regulations, and industry standards


• Develop recommendations and provide risk assessments related to audit findings


• Develop the Quality Team in audit functions and responsibilities

Lead Quality Projects to Advance Strategic Initiatives

• Work with Director of Quality and Compliance and company management to identify and plan strategic projects in which the Quality Department is a key stakeholder


• Manage cross-departmental timeline and task list to advance those projects


• Serve as the point of contact for company management and other departments to enhance project efficiency and efficacy


• Liaise with external vendors/suppliers in bringing on new systems and tools

Minimum Qualifications

• 
  A minimum of 10 years of experience in quality or auditing in a Medical Device or Pharmaceutical cGMP regulated industry
  


• 4+ years of supervisory or audit lead experience


• Comprehensive understanding of audit procedures, quality systems, current Good Manufacturing Practices (cGMP), Good Documentation Practices (GDP), and other governmental regulations 


• Proficiency in Document Managements Systems and Microsoft Office


• Bachelor’s Degree; relevant experience and/or advanced training, or an equivalent combination thereof will be considered

Preferred Qualifications

• Bachelor of Science degree


• Quality experience in the Perishable Foods industry


• Proficiency in temperature monitoring systems and procedures


• Other industry certification, such as Certified Quality Auditor (CQA) or similar

Skills

• Ability to lead, manage, and hold teams accountable while fostering a positive work environment


• Experience in developing and implementing project plans


• Ability to work efficiently and effectively and remain self-motivated 


• Excellent written and verbal communication skills, analytical abilities and interpersonal skills


• Ability to work independently or collaboratively with various teams across the organization while managing multiple projects simultaneously 

Metro is an Equal Employment Opportunity Employer as to all protected groups, including protected veterans and individuals with disabilities.

NOTICE TO THIRD-PARTY AGENCIES:

Metro Logics, Inc. is only accepting direct applicants; third-party recruiters, employment agencies, and/or other staffing services will not be considered.