Corporate Receptionist

General Responsibilities / Job Summary:

The LINKBANK receptionist serves as the first point of contact for clients, visitors and employees in the Camp Hill HQ. The receptionist will create a welcoming environment and provide excellent customer service. 

Essential Functions/Duties:

1. Embrace LINK corporate values: Infuse company values (LIVE, INTEGRITY, NURTURE, KNOWLEDGE) throughout the organization.
2. Positive attitude & willingness to learn: Required to deliver excellent client service with a positive attitude and eagerness to learn.
3. Greet visitors & clients: Welcome visitors and clients in a friendly manner.
4. Notify employees of visitors: Inform staff when visitors arrive at the office.
5. Receive, sort, and deliver mail: Handle incoming mail and packages, ensuring they are delivered.
6. Maintain reception & common areas: Keep the reception and other shared spaces clean and organized.
7. Answer bank-related questions: Provide information about the bank and its services to clients.
8. Maintain security: Track who enters the office for security purposes.
9. Write agendas & schedule meetings: Organize and document meetings for various committees.
10. Manage office supplies: Keep inventory of office supplies and reorder before stock runs out.
11. Keep email distribution list updated: Update the email list for committee members as changes occur.
12. Manage pool car fleet: Oversee the bank’s pool cars, track usage, and ensure only authorized users can drive them.
13. Coordinate manager training: Organize logistics and outreach for manager training sessions.
14. Coordinate catering for meetings: Arrange catering for executive meetings and company events.
15. Other duties as assigned: Perform additional tasks as needed.

Minimum Qualifications:

Education/Training: High School Diploma or equivalent 

Knowledge/Skills/Abilities: 

• Excellent Customer Service skills 
• Ability to juggle multiple priorities with clear direction from supervisor. 
• Attention to detail, problem solving and the ability to be proactive. 
• Strong interpersonal, communication, leadership and organizational skills. 
• Computer skills including, MS Teams, Zoom, Outlook, Word, Excel, PowerPoint 

Experience: 0-2 years of experience in an office environment 

Travel Requirements: Ability to travel as needed to meet the requirements of the role. 

Physical and Mental Job Requirements: 

• Clear verbal communication: Ability to clearly and accurately convey information to clients and employees.
• Reading & comprehension skills: Ability to understand and process complex schedules and correspondence while maintaining excellent client service.
• Manual dexterity: Capability to operate office equipment and computers effectively.
• Visual acuity: Ability to work with visual clarity, especially when using a computer.
• Mobility & lifting: Ability to move within the department and lift up to 50 pounds when needed.
• Regular attendance: Consistent presence at work as required.
• Availability: Must be available during core hours (8:00 am - 5:00 pm, Monday to Friday).

Working Conditions:

This job operates in a professional office environment. This role routinely uses standard office equipment, such as computers, printers/copiers, phones, and postage meters