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Corporate Services Manager

Job Description - Corporate Services Manager

Cohort Limited  has an exciting opportunity for a Corporate Services Manager to join their team of experienced professionals.   The successful candidate will be responsible for leading a dedicated team of administrators; maintaining gold-standard service for Cohort clients and driving internal projects to improve our processes. This is a role for a hands-on individual who enjoys mentoring staff, engaging clients, and has a keen eye for operational efficiency. The ideal candidate should be meticulous by nature but agile in practice and be comfortable pivoting from a high-level policy discussion to directly supporting client requests or providing hands-on support  to a junior administrator. They should actively look for ways to make the business run smoother.



Key Responsibilities


Team Leadership & Development



  • Supervise the daily activities of the corporate services team, ensuring high engagement and productivity.

  • Conduct regular check-ins and appraisals to foster professional growth within the team.

  • Act as the senior escalation point for all client related matters.

  • Work closely with the Project Manager and Managing Director to develop and deliver a structured training program to upskill junior and mid-level staff on industry best practices and internal protocols.



 Client Relationship Management/Business Development



  • Act as the primary point of contact for a select group of key clients.

  • Attend client board meetings and committee meetings; oversee the production of high-quality minutes and action logs.

  • Provide technical guidance to clients regarding corporate governance and statutory requirements.

  • Pursue new business enquiries and opportunities and support the onboarding of new clients.



Operations and Projects



  • Monitor and report quarterly on progress against business plan.

  • Work closely with Finance with regards to the management of client invoicing.

  • Work closely with the Project Manager and Managing Director to design and implement new policies, procedures, and standardized precedents.

  • Act as a key stakeholder in the rollout of new technology projects aimed at driving automation and efficiency.



Regulatory Compliance



  • Monitor and keep abreast of relevant legislative and regulatory changes, ensuring that any changes are implemented in policy and procedures.

  • Manage responses to any regulatory inspections or audits and act as the main point of contact between the Company, the Bermuda Monetary Authority and Registrar of Companies.


 


Required Skills & Qualifications Requirements



  • At least five years of relevant experience in corporate services, trust, or legal environment.

  • Knowledge of Bermuda laws and regulations.

  • Proven track record of managing a team in a professional services setting.

  • Exceptional minute-taking skills.

  • Experience preparing and reviewing documentation and making relevant regulatory filings relating to the corporate administration of companies, and partnerships, including new incorporations.

  • Delivering high levels of client service, while ensuring that each client relationship is compliant with internal policies and procedures.

  • Proficiency with entity management software and a "continuous improvement" mindset.

  • Strong organisational, analytical and decision-making skills with excellent attention to detail

  • Ability to work under pressure and meet deadlines

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