Correctional Case Manager

Agency

Adult Correction

Division

COO - OPS - Institutions Operations

Job Classification Title

Correctional Case Manager (S)

Position Number

60062954

Grade

NC07

About Us

The NC Department of Adult Correction is one of the largest state agencies with more than 14,000 employees. It is responsible for safeguarding and preserving lives and property through prevention, protection, and preparation as well as the care, custody, and supervision of all adults sentenced for violating North Carolina laws. This department includes state prisons with custody, healthcare, and facility operations staff as well as probation/parole officers who supervised sentenced people in the community. Other divisions include Administration, Health Services, Rehabilitation & Reentry, Special Operations and the Post-Release Supervision & Parole Commission. We have a mission that matters!

Description of Work

This position is located at Craven Correctional Institution a Medium Custody Adult Male Felon Diagnostic Processing Center located in Vanceboro, NC with an offender population of 850, and approximately 360 staff. Employees in this class carry a caseload of offender and meet with them semi-monthly or as frequently as needed, which involves supportive counseling, conducting assessments, developing case plans, answering and following up on offender questions and problems, and making recommendations on classification and control actions to the classification committee. Case managers may have mental health offenders on their caseload which requires additional time to manage. In addition to regular case management duties, each case manager will also assist in major dynamic programs or coordinate major or specialized programs for the rehabilitation of offenders, such as offender work assignments, education, or recreation; substance abuse programs, community volunteers, offender library and special projects involving offender art show/writing contests, volunteer banquets, as well as transition planning and coordinating. Employees in this class plan and coordinate transition (re-entry) prior to parole or release into the community. Case managers are also often required to interact with community organizations in their performance of duties.

Knowledge Skills and Abilities/Management Preferences

Salary Range: 37,377 - 65,408

Thorough knowledge of policies and procedures of prisons.

Working knowledge of techniques of supportive counseling and interviewing. Ability to gather and evaluate information concerning an individual's past experience, training attitude, social environment, and mental capabilities.

Working knowledge of correctional programs.

Ability to communicate effective, both orally and in writing.

Minimum Education and Experience

Some state job postings say you can qualify by an “equivalent combination of education and experience.” If that language appears below, then you may qualify through EITHER years of education OR years of directly related experience, OR a combination of both. See the Education and Experience Equivalency Guide for details.

Associate’s degree in Criminal Justice, Human Services, Recreation or a related field from an appropriately accredited institution; or High school or General Educational Development (GED) diploma and two years of custody experience within the North Carolina Department of Adult Correction; or an equivalent combination of training and experience. Necessary Special Qualifications Must be eligible for certification by the North Carolina Criminal Justice Education & Training Standards Commission.

EEO Statement

The State of North Carolina is an Equal Employment Opportunity Employer and dedicated to providing employees with a work environment free from all forms of unlawful employment discrimination, harassment, or retaliation. The state provides reasonable accommodation to employees and applicants with disabilities; known limitations related to pregnancy, childbirth, or related medical conditions; and for religious beliefs, observances, and practices.

Recruiter:

Crystal Bunn Miller

Email:

[email protected]