Correctional Grievance Officer 2 - 20032900

At the State of Ohio, we take care of the team that cares for Ohioans. We provide a variety of quality, competitive benefits to eligible full-time and part-time employees*. For a list of all the State of Ohio Benefits, visit our Total Rewards website! Our benefits package includes:

• Medical Coverage


• Free Dental, Vision and Basic Life Insurance premiums after completion of eligibility period


• Paid time off, including vacation, personal, sick leave and 11 paid holidays per year


• Childbirth, Adoption, and Foster Care leave


• Education and Development Opportunities (Employee Development Funds, Public Service Loan Forgiveness, and more)


• Public Retirement Systems (such as OPERS, STRS, SERS, and HPRS) & Optional Deferred Compensation (Ohio Deferred Compensation)

*Benefits eligibility is dependent on a number of factors. The Agency Contact listed above will be able to provide specific benefits information for this position.

Ohio is a Disability Inclusion State and strives to be a model employer of individuals with disabilities. The State of Ohio is committed to providing access and inclusion and reasonable accommodation in its services, activities, programs and employment opportunities in accordance with the Americans with Disabilities Act (ADA) and other applicable laws.

Who We Are… 
Guided by a single mission “To reduce recidivism among those we touch,” the Ohio Department of Rehabilitation and Correction believes that everyone is capable of positive change. Our staff embrace these core values and serves as role models for pro-social behavior conveying an attitude of dignity and respect in the treatment of others. 
 
What We Do… 
The Ohio Department of Rehabilitation and Correction has been tasked with front line crime reduction through rehabilitative treatment and programming efforts provided in a safe, secure and humane correctional environment and effective community supervision. Our goal is to protect the public through helping individuals turn away from crime and become productive, contributing members of our communities, ensuring a safer Ohio for all Ohioans now and in the future. 
 
To learn more about our agency, please visit our website at www.drc.ohio.gov 
 
Are You Ready? 
We are thrilled to see that you are interested in beginning your career with the Ohio Department of Rehabilitation and Correction! Without a doubt, this will be the most rewarding and meaningful work you’ll ever find with a work family that is second to none!  

Application Procedures\: 
In order to be considered for this position, you must apply on-line through this posting website.  (We no longer accept paper applications.) 

• When completing your on-line Ohio Civil Service Application, be sure to clearly describe how you meet the minimum qualifications outlined on this job posting. 
• We cannot give you credit for your qualifications, experience, education and training in the job selection process if you do not provide it in your on-line application.
• You can check the status of your application by signing into your profile on this website.
• We will communicate with you through the email you provided in your profile and job application.  Be sure to check your email often.

If you require a reasonable accommodation for the application process, please contact the Human Resources Office so proper arrangements can be made. Otherwise, you will be given specific instructions on requesting an accommodation if you are invited to an assessment and/or interview.

The Ohio Department of Rehabilitation and Correction is a tobacco-free workplace.

Pre-Employment Drug Testing:
All final applicants tentatively selected for this position will be required to submit to urinalysis to test for illegal drug use prior to appointments. Testing will also be performed for the presence of marijuana. An applicant with a positive test shall not be offered employment unless the applicant submits medical documentation of legally prescribed medications or a recommendation for medical marijuana.

Pre-Employment Background Investigation:
The final applicant selected for the position will be required to undergo a criminal background check.  An individual assessment of an applicant’s prior criminal convictions will be made before excluding an applicant from consideration.
The Ohio Department of Rehabilitation and Correction is prohibited from hiring:
 

• Individuals under a federal or state weapons disability if the position requires firearms certification/recertification and use;
• Individuals who have engaged in sexual abuse in a prison or other confinement facility; have been civilly or administratively adjudicated, or convicted of engaging or attempting to engage in sexual activity in the community facilitated by force, implied threats of force, or if the victim did not or was unable to consent;
   
• Individuals convicted of soliciting or providing support for an act of terrorism, terrorism, or money laundering to support terrorism;
   
• Individuals who have been convicted of or pled guilty to a felony where a direct correlation exists between the position and prior criminal behavior.  

3 yrs. trg. or 3 yrs. exp. in adult rehabilitation & correction system which provided knowledge of departmental, state &/or federal laws, rules & procedures & American Correctional Association standards affecting detention of inmates & inmate rights; 1 course or 3 mos. exp. in investigative methods & techniques; 1 course or 3 mos. exp. in behavioral or social sciences.

-Or 12 mos. exp. as Correctional Grievance Officer 1, 63171.

-Or equivalent of Minimum Class Qualifications For Employment noted above.

 Job Skills\: Corrections, Interviewing, Investigation, Criminology/ Criminal Justice, Auditing, Evidence Collection, Attention to Detail, Evidence Collection, Attention to Detail, Confidentiality, Problem Solving, Written Communication, Analyzation.

What You’ll Do:

• Directs, coordinates and monitors inmate grievance process and prepares statistical reports for the Warden and Chief

• Inspector regarding grievance filings and trends.

• Investigates and processes inmate grievances

• Ensures compliance with various laws, rules, policies and procedures and advises the Warden and Chief Inspector of possible violations.

• Independently corrects violations.

• Identifies problem areas in delivery services and recommends improvements to Warden.

• Monitors and evaluates overall program effectiveness.

• Conducts internal investigations of alleged employee misconduct, particularly as it relates to unreported use of force and inappropriate supervision.

• Maintains applicable logs and records and prepares reports.

• Develops and administers policies and procedures related to federal, state and departmental rules and regulations.

• Serves as liaison between the Warden and inmates regarding complaints and grievance issues and processes and submits findings to the Warden (e.g., interviews inmates/employees, reviews policies & procedures to ensure compliance).

• Refers grievances to the Chief Inspectors Office and other institution Inspectors.

• Train staff on inmate grievance procedures and apprises institutional staff of changes in laws, rules and procedures regarding inmate rights.

• Conducts orientation of new employees and inmates.

• Responds to inquiries and complaints from the general public and outside agencies regarding inmates and/or employees and researches information related to inmate lawsuits.

• Coordinates management audits and assists with facilitating (e.g., ACA, IMA, PREA) within the institution and/or other facilities as designated by the Warden or Chief Inspector.

• Ensures violations found during audits are properly addressed.

• Conducts internal audits to ensure compliance of all service areas (e.g., Food Service, Medical, Mail/Visiting) and ensures any violations are addressed and corrected.

• Evaluates applicable policies and procedures.

• Maintains a close working relationship and consultations with the Chief Inspectors office and other institution Grievance Officers.

• Chairs or serves on inmate and institutional committees.

• Attends meetings, conferences, training sessions.

• Serves on interview panels and makes recommendations for selection.

The State of Ohio is a drug-free workplace which prohibits the use of marijuana (recreational marijuana/non-medical cannabis). Please note, this position may be subject to additional restrictions pursuant to the State of Ohio Drug-Free Workplace Policy (HR-39), and as outlined in the posting.