COTS Integration Engineer - Veterans Affairs

Copperhead Technologies, an operating firm of Command holdings, is seeking a senior-level COTS Integration Engineer to support the Veterans Affairs (VA) OI&T DMSQAR office.  The COTS Integration Engineer will own the configuration, integration, and vendor coordination for the Behavioral Health Lab (BHL) Touch application within the VA Data Collection Tool (DCT) program. This role serves as the technical owner for BHL Touch, its supporting APIs, the Onboarding Application, single sign-on/identity integration (SSOe/ID.me), and user permissions, ensuring the forms-based COTS solution remains properly configured, secure, and integrated with VA-authorized identity and access systems. This position supports an active VA program and requires ongoing coordination with COTS vendors, VA program and security staff, and other contractors, with strong ownership of system configuration and identity integration and responsiveness to vendor-driven changes and program requirements affecting BHL Touch, the Onboarding Application, and related permission structures.

The COTS Integration Engineer serves as the technical owner of BHL Touch, managing its configuration within the broader application stack, including the data access layer, business logic, and data models, to ensure the solution operates reliably and meets evolving program requirements. The engineer leads integration of BHL Touch and the Onboarding Application with supporting APIs, applying deep systems integration expertise to configure and integrate COTS software via API in alignment with program and technical requirements, and manages the technical relationship between the forms-based COTS solution and connected systems to ensure data flows and business logic remain accurate as the platform evolves. 

Responsibilities may include, but are not limited to: 

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  Support grantee processes for reviewing data quality and provides data engineering, management support, and quality assurance recommendations to VA.

  
  


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  Configure and integrate the BHL Touch commercial off-the-shelf (COTS) platform and its associated Onboarding Application, coordinating directly with the COTS vendor on systems configuration changes, API integrations, and new online data collection forms driven by Congressional feedback or program policy changes.

  
  


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  Manage the Onboarding Application's identity and access workflows, including synchronization between VA's grants management system (UDPaaS) and the DCT. 

  
  


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  Support troubleshooting of SSOe/ID.me authentication and API endpoint issues affecting BHL Touch and Power BI integration.

  
  

This position is contingent on contract award. 

Expected salary range: $103,000-$111,000

Work Environment: 

• Moderate noise (i.e. business office with computers, phone and printers) and /or occasional Loud noise (airfield, large equipment).


• Ability to sit at a computer terminal for an extended period of time.


• Ability to work in confined areas.

Physical Demands: 

• While performing the responsibilities of the job, the employee is required to sit, stand, talk, and hear.


• Employee is often required to sit and use their hands and fingers to operate a computer.


• Must be able to occasionally lift and/or move up to 50 pounds.

Travel:  

• 0-10% / Minimal travel expected: off-sites, meetings, training, a conference, etc. 

Copperhead Technologies, an operating firm of Command Holdings, is a tribally-owned firm providing management consulting services to U.S. government agencies. 

Pursuant to PL 93-638, as amended, preference will be given to qualified Native Americans and spouses in all phases of employment. 

At Copperhead Technologies, our employees are the embodiment of our success as a firm. Our team is comprised of a tenacious group of professionals located across the globe. It includes military veterans and spouses of active duty troops, former federal employees, policy experts, academics, attorneys, and technical and business experts, all of whom share a strong work ethic and the skills to succeed in both collaborative and independent environments. Copperhead Technologies is invested in the long-term success of both our clients and colleagues for the right reasons. Our dedication to putting good government into practice is underpinned by a merit-based culture that measures success by productivity and credibility. 

Copperhead Technologies will provide reasonable accommodations to applicants who are unable to utilize our online application system due to a disability. Please send your request to the Human Resources Team. 

Copperhead Technologies is committed to equal employment opportunity based on merit. We recruit, employ, train, compensate, and promote without regard to race, religion, color, national origin, age, sex, disability, protected veteran status, or any other basis protected by applicable federal, state, or local law, and in accordance with EO 14173 and Federal Employment Laws: Equal Employment Opportunity and Employee Polygraph Protection Act.  

Copperhead Technologies’ Affirmative Action Program is available to any employee or applicant for employment for inspection upon request, to the extent required by federal regulations. The Affirmative Action Program can be accessed during normal business hours by making an appointment with the Human Resources Team. 

Basic Qualifications 

• Bachelor's degree in computer science, information systems, engineering, or a related field.


• Demonstrated experience working with COTS product vendors and other contractors to implement ISO standards, protocols, and integrative technologies. 


• Deep systems integration expertise, including configuration of forms-based COTS solutions and integrating COTS software via API.


• Experience managing single sign-on and identity federation integrations, such as SSOe and ID.me, including troubleshooting authentication issues.


• Experience configuring and managing user permissions and role-based access controls within a COTS application environment.


• Outstanding communication skills, influencing abilities, and client focus.


• Professional proficiency in English is required.


• Demonstrated proficiency in using all Microsoft Office applications.


• Ability to pass a Tier 1 federal background investigation including fingerprinting, more information can be found here: https://www.dcsa.mil/Personnel-Vetting/Background-Investigations-for-Security-HR-Professionals/Start-a-Background-Investigation/Case-Types-Forms/


• Ability to access federal facilities in compliance with Real ID. More information about Real ID can be found here: https://www.dhs.gov/real-id/about-real-id and at https://www.tsa.gov/travel/security-screening/identification.


• Applicants must be currently authorized to work in the United States on a full-time basis. Copperhead Technologies will not sponsor applicants for work visas for this position.

Preferred Qualifications 

• Master's degree in a related technical field.


• Direct experience with federated identity/SSO integrations (SAML, OpenID Connect), consistent with DCT's integration with VA's Single Sign-On External (SSOe) via ID.me.


• Direct experience with the Behavioral Health Lab (BHL) Touch application or similar VA/federal forms-based COTS clinical or grantee data collection tools.


• Experience supporting federal health or benefits programs requiring sensitive data handling and access controls.


• Previous experience supporting the Veterans Affairs office.

Benefits 

Copperhead Technologies offers a competitive benefits plan including: 

• Health, Dental, and Vision Insurance


• Flexible Spending Accounts


• Life and Disability Insurance


• 401(k)


• Paid Time Off


• Paid Holidays


• Employee Assistance Program


• Pet Insurance

*Eligibility requirements apply