Counseling Manager

POSITION DESCRIPTION

POSITION: Counseling Manager

DEPARTMENT: Counseling Services

REPORTS TO: Career Services Director

FLSA STATUS: Exempt

Job Summary: Leads, directs, delivers and manages Job Corps counseling functions, programs, activities, and related events, in compliance with U.S. Department of Labor (DOL) National and Regional Offices, corporate, project and other applicable regulations, policies, requirements and mandates. Ensures case management services are delivered using asset-based youth development.

Duties:

• Directs, leads, coaches, trains and mentors the counseling team.
• Selects candidates for counselor positions; trains all new counselors and conducts periodic training of current counselors.
• Ensures that counselors: provide at least monthly individual counseling sessions; conduct group counseling sessions; refer students to community resources as needed; coordinate and document all services and programs to meet the specific needs of the student; annotate the student’s confidential counseling folder and CIS case notes at least monthly.
• Oversees the evaluation of student progress system; ensures that panels are conducted at least every 60 days for each student; goals follow SMART format; SPERs are submitted timely; PCDPS are updated; and, results are inputted into CIS.
• Oversees special programs such as Sexual Assault Response Team, weight management, victims of abuse, anger management, etc.
• Develops and maintains a counseling program that collaborates with other center departments to provide comprehensive, coordinated services.
• Develops production expectations for each counselor to ensure the center meets the OMS goals; reviews monthly attainment with counselors; develops corrective action plans as needed.
• Serves on the Interdisciplinary Team and arranges Reasonable Accommodations, as appropriate.
• Meets all deadlines for correspondence, responses to DOL and corporate assessments, requests for information, etc.
• Conducts at least weekly staff meetings; prepares minutes and distributes to participants, career services director.
• Conducts monthly audits of counseling folders; documents results; develops corrective actions as needed.
• Meets at least weekly with center mental health consultant to review preventing problems, treatment plans and progress of students referred to the consultant.
• Meets at least monthly with academic, career technical, student personnel and residential living managers to coordinate services and resolve issues.
• Monitors counselors’ effectiveness via outcomes on OMS20 and OMS20p; develops corrective actions as needed.
• Promotes a positive Job Corps image and increases awareness in the community
• Conducts 10% audit monthly of case notes, ESPs and PCDPs.
• Prepares, submits and analyzes a variety of qualitative, quantitative and narrative reports in accordance with and as prescribed by Department of Labor and corporate guidelines and directives
• Performs administrative support and management functions as they add value to quantitative and qualitative goal accomplishment, including deliveries of performance and services.
• Works toward meeting performance management goals.
• Follows the CDSS and Code of Conduct system daily.
• Maintains good housekeeping in all areas and complies with safety practices.
• Complies with all DOL guidelines, Job Corps notices and bulletins, and Center policies and procedures.
• Models, mentors and monitors Career Success Standards.
• Helps students become more employable through continuous reinforcement.
• Prepares students to access the resources and services that will assist them in making a successful transition.

Qualifications: To perform this job successfully, and individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to individuals with disabilities to perform the essential functions.

Experience: 15 semester hours of instruction in social services-related instruction, and 2 years’ experience in counseling or related field, plus two years’ experience working with youth and young adults.

Education: Bachelor’s degree.

Certificates, Licenses, Registrations: Valid State Drivers’ License.

Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit and stand and walk; to reach with hands and arms and talk and listen. The employee is occasionally required to sit; to use hands to finger, handle, or feel; to taste and to smell. The employee must be able to occasionally lift and/or move up to 25 pounds. Specific vision capabilities required by this job include close vision, distance vision, and peripheral vision.

Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is occasionally exposed to outdoor weather conditions. The noise level can vary from moderate to loud.

This job description is not intended to be all-inclusive. Therefore, the employee may be requested to perform other reasonable related duties as assigned by the immediate supervisor and other management as required.

The company reserves the right to revise or change job duties as business requirements dictate. It is mutually agreed that the job description does not constitute a written or implied contract of employment. It is also understood that the company reserves the right to change work schedules as required, including overtime.

EMPLOYEE ACKNOWLEDGEMENT:

I fully understand that participation in PRH mandated staff training is mandatory. I acknowledge that failure to participate may result in disciplinary action up to and including discharge. I understand my key areas of responsibilities, performance expectations and work standards. I acknowledge that failure to perform to the expectations set forth in this position description may result in disciplinary action up to and including discharge.

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Employee Signature

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Center Director Approval

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DOL Project Director Approval

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