Behavioral Health Network (BHN) is a leading statewide provider of behavioral health services and a Certified Great Place to Work. Since 1938, BHN has helped individuals, families, and communities thrive through compassionate, high-quality care. With deep roots in Western Massachusetts and a growing presence in communities throughout the state, we are currently seeking a Counselor Supervisor to join our MCI team and help advance our mission of empowering people to live healthier, more fulfilling lives.
What We Offer:
Meaningful Impact – Provide oversight and clinical leadership that fosters independence, competency, and empowerment among both staff and individuals served
Leadership Role – Supervise, evaluate, and guide Counselor-Case Managers while ensuring programming meets state, federal, and BHN standards
Dynamic, Hands-On Role – Manage caseload oversight, crisis response, treatment planning, and utilization management reviews
Supportive Team Culture – Join a team guided by our HEART values: Humanity, Empowerment, Accountability, Respect, and Teamwork
Comprehensive Benefits – Generous PTO, 403(b), educational assistance, medical, dental, vision, employee assistance programs, and more
Certified Great Place to Work – Work for an organization recognized for creating a positive and engaging employee experience
What You Will Do:
Provide oversight of programming and milieu management, along with individual and group supervision to staff
Ensure staff remains current in all BSAS and BHN required trainings
Provide oversight and assignment of caseloads and maintain an individual caseload when necessary
Develop and manage group schedules and oversee support requests, developing and implementing treatment intervention plans as appropriate
Manage crises within the program, providing immediate support and guidance to staff and individuals served, ensuring appropriate follow-up, documentation, and resolution
Monitor the formulation and completion of assessments, treatment plans, progress notes, group notes, and discharge summaries
Complete utilization management reviews in a timely manner, working collaboratively with the program Site Coordinator to ensure continued stay for individuals served, as appropriate
Attend and facilitate staff meetings and weekly multidisciplinary team meetings
Conduct chart reviews to ensure compliance with BHN and DPH standards
Monitor service(s) coordination for individuals served
Serve as an authorized representative for completion and submission of data into the EIM/ESM business service within the Virtual Gateway Organization Management system, designating and training staff as needed
Create staff evaluations, reviewing and receiving approval from the Program Director
Maintain direct service productivity as established by the Program and maintain clinical licensure and continuing education requirements
Who You Are:
Master's Degree in Clinical Psychology, Education Counseling, Medicine, Mental Health, Psychology, Psychiatric Nursing, Rehabilitative Counseling, or Social Work required
LADC I, or other independent licensure required
Two years of supervised substance use disorder counseling experience and at least one year full-time equivalent clinical supervisory experience required
Working knowledge of DPH Bureau of Substance Abuse regulations
Two years in recovery preferred
Excellent verbal and written communication skills and the ability to work within a team setting
We Hire for HEART!
Since 1938, BHN has delivered high-quality, culturally responsive behavioral health care, building deep roots in Western Massachusetts while expanding our impact in communities throughout the state. Our core values—Humanity, Empowerment, Accountability, Respect, and Teamwork—guide how we lead, serve, and support one another. If you're ready to bring your skills and experience to a mission-driven organization where your work can make a meaningful difference, we'd love to hear from you.
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