Count Room Representative (Harrah's Metropolis, IL)

                   JOB DESCRIPTION

JOB SUMMARY- Under the direction of Soft Count Supervisor, participates in the counting of Live Gaming Device cash receipts.

HOW YOU WILL CREATE THE EXTRAORDINARY

• Counting of Live Gaming Device Cash receipts and verification of contents of Drop Boxes and Bill Validators. 

• Complete all related documentation in accordance with the established system of Internal Controls. 

• Must assist patrons in answering questions and direct them to areas of safety during emergencies as instructed by management, security or senior team members. 

• Assure exceptional customer service to all patrons by communicating in a pleasant, friendly, and professional manner at all times.

WHAT YOU WILL NEED

• Proficient in English verbal and written
• Proficient with iOS devices
• Flexible to work various shifts, weekends, and holidays

• High school diploma or GED equivalent preferred. 

ADDITIONAL REQUIREMENTS

PHYSICAL - Must be able to:

• Work within restricted area of Soft Count room with reasonable accommodation.

• Bend, stand or stoop for long periods of time.

• Communicate verbally and professionally.

• See.

• Must be able to hear.  Can be augmented with a hearing aid.

• Tolerate noisy and/or dimly lit environment.

• Must be able to lift a  minimum of twenty pounds (20 lbs.). 

• Must have manual dexterity.

• Climb stairs repeatedly.

• Push/pull drop carts and drop boxes.

• Repetitive motion, i.e. bending, pulling, opening boxes for drop and count process.

MENTAL - Must be able to:

• Work accurately with basic math skills

• Write to complete daily reports.

• Understand and comply with Policies and Procedures, Job Descriptions, daily memorandum and other written and verbal instructions.

• Read and understand in order to communicate with patrons and co-workers.

• Must be able to work under stressful conditions.