Counter manager

Charlotte Tilbury, the renowned beauty brand founded by the world-famous makeup artist, is looking for a talented and passionate Counter Manager to join our dynamic team. We are committed to creating a world of magic in beauty, delivering exceptional customer experiences, and inspiring our clients with innovative products. As a Counter Manager, you will lead a high-performing team, drive sales, and ensure the Charlotte Tilbury experience shines through at every customer touchpoint.

Responsibilities

• Oversee the daily operations of the counter, ensuring a luxurious shopping environment and exceptional customer service.
• Lead, train, and develop a team of beauty consultants, inspiring them to deliver outstanding results and service.
• Set and achieve sales targets, implementing strategies to maximize revenue and build customer loyalty.
• Build strong relationships with clients, providing personalized consultations that enhance their beauty journey.
• Manage inventory and stock levels, ensuring product availability and effective visual merchandising.
• Organize and execute promotional events and makeup demonstrations to engage clients and drive sales.
• Collaborate with other departments and stakeholders to enhance brand visibility and overall performance.

• Minimum of 2 years experience in a retail or management role within the beauty industry.
• Strong leadership skills with a proven ability to motivate and develop a team.
• Exceptional communication skills and a passion for beauty and skincare.
• Demonstrated ability to drive sales and achieve targets in a competitive retail environment.
• Creative flair and understanding of current beauty trends and consumer preferences.
• Ability to work flexible hours, including weekends and holidays.
• Strong organizational and multitasking skills to manage the demands of the role.