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Counter Parts Specialist (Heavy Duty)

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Job Description - Counter Parts Specialist (Heavy Duty)

Heavy-Duty Parts Sales - Counter (Dayton location)



The Role:


Are you the person who knows exactly how to track down that impossible-to-find overhaul kit while juggling a ringing phone and a walk-in customer?


The Service Company is looking for an experienced Inside Parts Sales Representative to be in the center of our parts operation. In fleet maintenance, customer uptime is everything. We need a pro who can source the right truck and trailer parts quickly, handle high-dollar quotes, and keep our key accounts rolling.



What You’ll Actually Be Doing:



  • The Front Line: Handling walk-in and phone orders with precision. You'll accurately look up, quote, order, and receive truck and trailer parts for both retail customers and our own shop.

  • Managing the Big Stuff: Taking the lead on complex, high-dollar projects like engine overhaul kits, electronics, and wet kits.

  • Logistics & Organization: Scheduling deliveries to ensure on-time fulfillment and keeping the parts counter clean by actively tracking pending orders and open tickets.


What You Bring to the Counter:



  • Experience: You must have prior experience in customer-facing retail, specifically in the heavy-duty truck or automotive industry.

  • Technical: You know your way around parts diagrams, cross-references, and vendor catalogs.

  • Next-Level Organization: You don't let open tickets pile up or forget to call a customer back when a backordered part finally arrives.

  • Communication: You know how to talk to stressed-out fleet managers, demanding outside sales guys, and techs who need parts yesterday.

  • Physical Capability: You can handle the physical reality of a dynamic shop environment—sitting, standing, bending, lifting up to 50 lbs, and dealing with shop noise and varying temperatures.

  • Education: High school diploma or equivalent.


Why Work With Us?



  • Come help us build the best Heavy Duty Parts team in Southwest Ohio!

  • Paid Vacation and Holiday Pay

  • IRA retirement plan with company match. 

  • A solid team environment where quality work actually matters.


Ready to step up to the counter? Apply today.

Original job Counter Parts Specialist (Heavy Duty) posted on GrabJobs ©. To flag any issues with this job please use the Report Job button on GrabJobs.
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