Counter Parts Specialist (Heavy Duty)

Heavy-Duty Parts Sales - Counter (Dayton location)

The Role:

Are you the person who knows exactly how to track down that impossible-to-find overhaul kit while juggling a ringing phone and a walk-in customer?

The Service Company is looking for an experienced Inside Parts Sales Representative to be in the center of our parts operation. In fleet maintenance, customer uptime is everything. We need a pro who can source the right truck and trailer parts quickly, handle high-dollar quotes, and keep our key accounts rolling.

What You’ll Actually Be Doing:

• The Front Line: Handling walk-in and phone orders with precision. You'll accurately look up, quote, order, and receive truck and trailer parts for both retail customers and our own shop.


• Managing the Big Stuff: Taking the lead on complex, high-dollar projects like engine overhaul kits, electronics, and wet kits.


• Logistics & Organization: Scheduling deliveries to ensure on-time fulfillment and keeping the parts counter clean by actively tracking pending orders and open tickets.

What You Bring to the Counter:

• Experience: You must have prior experience in customer-facing retail, specifically in the heavy-duty truck or automotive industry.


• Technical: You know your way around parts diagrams, cross-references, and vendor catalogs.


• Next-Level Organization: You don't let open tickets pile up or forget to call a customer back when a backordered part finally arrives.


• Communication: You know how to talk to stressed-out fleet managers, demanding outside sales guys, and techs who need parts yesterday.


• Physical Capability: You can handle the physical reality of a dynamic shop environment—sitting, standing, bending, lifting up to 50 lbs, and dealing with shop noise and varying temperatures.


• Education: High school diploma or equivalent.

Why Work With Us?

• Come help us build the best Heavy Duty Parts team in Southwest Ohio!


• Paid Vacation and Holiday Pay
  


• IRA retirement plan with company match. 


• A solid team environment where quality work actually matters.

Ready to step up to the counter? Apply today.