Counter Sales Associate

Description

VP Supply Corp is one of the nation's largest distributor of plumbing, HVAC, and electrical supplies. We have over 350 employees with 15 locations across Western New York and Pennsylvania. For over 50 years, we have proudly served residential customers as well as contractors and municipalities across a variety of industries.

Position Overview:

We are currently seeking to hire a Counter Sales Associate with at least 1 year of relevant parts sale experience (preferably HVAC and/or Electrical) to join our Syracuse branch. As an essential business, our team is continuing to expand to meet the growing demands of our customers.

We are looking for high performers who are forward-looking, innovative, enthusiastic, and ambitious team players. Qualified candidates will be motivated self-starters with superb judgment and communication skills, a commitment to excellence and ability to thrive in a fast-paced, team-oriented environment.

Flexible Schedule: Monday-Friday Counter is open 6:30AM-4:30PM (Schedule will be within that time frame)

Responsibilities:

• Meet and greet all customers at point of sale with service, respect, and knowledge.
• Consult with customers to analyze both current and future needs to determine the most appropriate level of service/sales.
• Pick materials from warehouse to fill orders.
• Assist with stocking materials in warehouse, as well as loading/unloading vehicles.
• Use company-provided systems to improve planning and collect customer history.
• Maintain a neat counter area and product displays.
• Review open order report on a weekly basis.
• Build and maintain customer relationships.
• Demonstrate comprehensive company product knowledge to customers and effectively articulate company's competitive advantage.
• Remain up to date on market, customers, suppliers, and competitors.
• Learn and demonstrate competence in features and functionality of all product lines.
• Provide occasional order picking and miscellaneous warehouse duties, as the need arises.

Requirements

Qualifications:

• At least 1 year of parts sales experience required. 
• HVAC/Electrical parts/product knowledge is preferred.
• Experience in renovation or construction is preferred.
• Previous experience in environment with walk-in/call-in customer orders  also preferred.
• Demonstrated superior customer service skills.
• Strong computer skills, including high proficiency in Microsoft Office (Word, Excel, and Outlook).
• Must have reliable daily transportation to branch location.

Work Environment/Physical Demands:

• This job operates in a retail setting. This position routinely uses standard office equipment such as computers and phones. While a somewhat sedentary role, frequent standing on feet up to 8 hours/day and some lifting or carrying of items up to 50 pounds may occasionally be required.