Counter Sales Representative

Description

The Counter Sales Representative is responsible for direct sales and customer service support to Automation-X’s walk-in and call-in customers in the Odessa office/warehouse. This position is responsible for maintaining excellent customer experience via customer interaction through customer-facing office visits and/or call-in sales and working with warehouse staff to convert inventory to sales seamlessly.  The Counter Sales Representative supports the Sales team to ensure Automation-X customers receive the products and solutions they need. 

Essential Job Duties and Responsibilities 

• Deliver and exceed sales targets. 
• Build Sales with existing customers. 
• Attract & maintain key customers. 
• Detailed knowledge of Automation-X’s products and solutions. 
• External & Internal Customer correspondence. 
• External & Internal Customer relationship building. 
• Entry of Quotes and Sales Orders. 
• Timely follow-up on all outstanding quotes. 
• Development of new sales opportunities. 
• Customer retention. 
• Quote generation and enter customer interactions into CRM. 
• Collaboration with other sales and support teams. 
• Maintaining and enhancing customer satisfaction of Auto-X’s products and solutions. 

Compensation

This is a salaried position starting at $55,000 per year. This position is eligible for monthly commissions.  

Automation-X offers an outstanding benefits package that includes medical, dental and vision insurance and a 401(K) with a strong company match. Paid vacation, sick time and 9 paid holidays throughout the year.

Requirements

Education and Experience Requirements 

Minimum of High School Diploma Required 

Preferred Skills and Abilities 

• Takes pride in exceeding customer needs and Automation-X goals & KPI’s. 
• Understands customer requirements, their budget, and how to close business deals.  
• Strong attention to detail to ensure we are providing customers with the correct automation solutions. 
• Excellent customer relations skills to work proactively with our customers and other team members. 
• Solid verbal and written communication skills. 
• Strong computer skills including MS Word, Excel, outlook and ERP/CRM systems. 
• Ability to represent Automation-X with professionalism and build strong relationships. 
• Oil & Gas Automation experience preferred. 
• Good understanding of power, communication, measurement, control and electrical aspects of the oil and gas industry. 
• Work with internal departments to ensure customer engagement and customer satisfaction. 

Working Conditions and Physical Demands 

This job operates in a professional office environment. 

Travel Required 

Occasional travel may be required. 

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