Counter Server, MML Hotel

At MML Hospitality, we’re a team dedicated to crafting memorable experiences through our Austin-based restaurants, shops, and hospitality-driven spaces.

Founded in 2006 by Larry McGuire and Tom Moorman Jr., our early focus was on reimagining barbecue in thoughtfully designed settings. Since then, we’ve grown into a multifaceted hospitality group, committed to quality, creativity, and contributing meaningfully to the communities we serve. The addition of Liz Lambert in 2020 brought new perspective and depth to our design and development approach.

Looking ahead, we’re working on a new hospitality project in Austin—an opportunity to bring together our strengths in food, design, and guest experience in a more immersive way. If you’re interested in contributing to innovative, locally rooted projects, MML Hospitality offers a dynamic and collaborative environment in the heart of Austin.

As a Counter Server, you will welcome guests in a friendly and polite manner. The Counter Server’s responsibilities will include maintaining cleanliness, attending to guests’ requests, serving food and beverages, and/or packing it for to-go orders, including accepting payments.

What you'll do:

• Maintain standards of food and beverage quality and standards of service
• Demonstrate menu knowledge and sales skills, answering questions, and making suggestions.
• Relay orders to the kitchen and provide beverage services 
• Communicate with other staff and management regarding the needs of guests.
• Complete all side work as assigned.
• Maintain a clean and safe work environment.

Why you'll want to work at MML:

• Health Benefits, Paid Time Off, Paid Holidays for Full Time Employees
• Gym, Restaurant, and Retail Discounts
• Wine Education Reimbursement
• Referral Incentives
• Volunteer Opportunities
• Career Advancement Opportunities

• Excellent customer service and people skills requiredStrong verbal communication skills required
• Active TABC certification required
• Good working knowledge of beverages and willingness to learn
• Minimum of 1-year serving experience preferred
• Ability to prioritize job duties and manage time effectively
• High School Diploma or equivalent preferred
• Prior experience with POS system

Physical Requirements:

• Prolonged periods of being on your feet per shift.
• Must be able to lift up to 25 pounds at a time. 

Must be eligible to work in the United States. MML Hospitality is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.