County Administration Programs Section Manager

Salary:

$91,272.00 - $118,644.00 Annually

Location :

Denver Metro, CO

Job Type:

Full Time

Job Number:

UHA04640_04.2024

Department:

Department of Health Care Policy and Financing

Division:

Policy and Communications Office

Opening Date:

04/04/2024

Closing Date:

4/12/2024 11:59 PM Mountain

FLSA:

Determined by Position

Primary Physical Work Address:

303 E 17th AveDenver, CO 80203

FLSA Status:

Exempt; position is not eligible for overtime compensation.

Department Information

STATE OF COLORADO RESIDENCY REQUIRED AT TIME OF APPLICATION

NOTE: This announcement may be used to fill multiple openings.

The

Department of Health Care Policy & Financing (HCPF)

oversees and operates Health First Colorado (Colorado's Medicaid Program), Child Health Plan Plus (CHP+), and other state public health programs for qualified Coloradans. Our mission is to improve health care equity, access and outcomes for the people we serve while saving Coloradans money on health care and driving value for Colorado.

We are committed to increasing the diversity of our staff and providing culturally responsive programs and services. Therefore, we encourage responses from people of diverse backgrounds and abilities.

We are looking for a County Administration Programs Section Manager to join our Partner Relations and Administration Division within the Policy, Communications & Administration (PCA) Office!

The Partner Relations and Administration Division, County Administration Programs Section, serves as the Department's subject matter experts (SME) and Senior and Staff Authorities on county and tribal relations, communications, and outreach; county oversight through management of statutory and regulatory administrative rules and requirements, site reviews and administrative dashboards; county compliance, including formal non-compliance noticing and corrective plans, interoperability, information and cyber security, non-discrimination and accessibility, and other areas of county compliance; county administration funding, budgeting and fiscal monitoring and implementation and monitoring of county contract and grant administration. Therefore, Department leaders rely on Division SMEs, Staff and Senior Authorities to make recommendations to systemically improve the local administration system, to make daily decisions that impact a workforce of 4,500+ county and eligibility site staff and to develop strategies, project plans and mitigation plans to address systemic issues. Division staff recommendations, as managed by this position, are taken as fact by Executive Leadership within the Department and in other state agencies, and by the Governor's Office and General Assembly, as their expertise in local governments and local administration is specialized and unique; these recommendations also directly impact and influence other state agencies Executive Leadership.

Division programs include oversight and administration of the County Grant Program and County Incentives Program; the Management Evaluation Review Program and the Desk Review Program; the county administration portion of the Medical Assistance Performance (MAP) Dashboard Program; the Memo Series program, which issues legally-binding guidance to Department contractors and agents; and the County Administration fiscal monitoring and oversight program. Staff in the Division manage over 130+ different contracts and grant agreements, ensuring deliverables and performance benchmarks are met. Division staff work closely with, and directly influence, processes within the Eligibility Division, Fraud, Waste and Abuse Division, the Office of Community Living and other staff on ensuring county partners are held accountable.

As part of the State of Colorado, HCPF offers a competitive benefits package:

PERA retirement benefits including PERA Defined Benefit Plan, PERA Defined Contribution Plan, plus 401K and 457 plans
Medical, Dental, and Vision insurance coverage
Automatic Short-Term and Optional Long-Term Disability Coverage
Life and AD&D Insurance
Flexible Spending Accounts (FSAs)
Family Medical Leave Act (FMLA) job protection and State of Colorado Paid Family Medical Leave (PFML)
11 Paid Holidays Annually and Accrued Annual and Sick Leave
Accrued Sick Leave for State of Colorado Temporary Employees
Flexplace and Flextime work arrangements
Variety of discounts on services and products available through the State of Colorado's Work-Life Employment Discount Program
Free RTD EcoPass to all eligible State Employees
Credit Union of Colorado Membership Eligibility
Some positions may qualify for the Public Service Loan Forgiveness Program. For more information, go to https://www.colorado.gov/pacific/dhr/student-loan-forgiveness-programs. https://dhr.colorado.gov/dhr-resources/student-loan-forgiveness-programs

We are onboarding new employees using a hybrid approach. The Department supports flexible work arrangements. Depending on the business need and description of the position, we have options that range from fully remote, hybrid, to full-time in the office. Specific discussions about the schedule will be discussed during the offer stage.

Description of Job

This position is the Section Manager over county administration staff responsible for programmatic oversight, through the Oversight and Accountability suite of programs, and compliance by county departments of human/social services, known as county administration, and as dictated through the Department's governing statute, the Health Care Policy and Financing Act, county administrative rules and regulations at 10 CCR 2505-5 1.020, and other federal and state laws, regulations and requirements that impact the operations of county departments.

Duties include, but are not limited to:

Managing and directing team, responsible for programmatic expectations as laid out in state and federal statute and regulations for, and monitoring of and compliance by, county departments of human/social services.
Process and program owner of the Oversight and Accountability suite of compliance programs, including County Administration rules and regulations, Management Evaluation Review Program, Desk Review Program, Medical Assistance Performance (MAP) Dashboard Program and is the lead coordinator to the Eligibility Quality Assurance (EQA) Program
Managing county issues escalated by the Governor's Advocate, Department senior executives, the Centers for Medicare and Medicaid (CMS), legislators, advocates, and provider associations, ensuring an expeditious resolution and providing feedback to the inquiring parties
Setting goals for oversight programs and regulations; monitoring performance of programs and ensuring program deadlines are met and directs team and other HCPF Divisions to accomplish those goals Planning, prioritizing, assigning, analyzing and monitoring workflow, and maintaining appropriate staffing levels and review progress to ensure the quality and quantity of work meets standards and deadlines for deliverables to meet program goals and objectives Establishing work schedules, reviewing and approving work time and absences. Initiating the hiring process, providing subject matter expertise to HR during the comparative analysis process, interviewing candidate and hire

Managing and directing Section to fulfill the programmatic requirements and expectations as laid out in annual performance contracts, grant agreements and other funding mechanisms with county departments of human/social services Directing the County Oversight Staff in the programmatic and contractual oversight of the County Incentives Program, while county administration fiscal management staff is responsible for the fiscal management of the County Grant programs

Managing programmatic requirements of the Department's County Administration program
Other duties as assigned

Minimum Qualifications, Substitutions, Conditions of Employment & Appeal Rights

Residency Requirement:

This posting is only open to residents of the State of Colorado at the time of submitting your application.

Class Code & Classification Description:

H1A3XX
MINIMUM QUALIFICATIONS:

Education and Experience:
Nine years of professional experience with state or local administration of public or medical assistance programs.

OR

Bachelor's degree from an accredited institution in Public Administration, Social Services, Business Administration, Health Care Administration or a field of study closely related to the work assignment; AND five years of professional experience with state or local administration of public or medical assistance programs.

Substitutions:

Additional appropriate education will substitute for the required experience on a year-for-year basis.

PREFERRED QUALIFICATIONS
Prior or current state or local experience related to public or medical assistance administration
Three or more years of experience supervising a high functioning team
Experience building and maintaining relationships while balancing program requirements and compliance
Experience managing contracts, grants, and oversight and compliance programs

DEFINITION OF PROFESSIONAL EXPERIENCE:

Work that involves exercising discretion, analytical skill, judgment, personal accountability, and responsibility for creating, developing, integrating, applying, and sharing an organized body of knowledge that characteristically is uniquely acquired through an intense education or training regimen at a recognized college or university; equivalent to the curriculum requirements for a bachelor's or higher degree with major study in or pertinent to the specialized field; and continuously studied to explore, extend, and use additional discoveries, interpretations, and application and to improve data, materials, equipment, applications and methods.

CONDITIONS OF EMPLOYMENT
All positions at HCPF are security sensitive positions and require that the individuals undergo a criminal record background check as a condition of employment.
Employees who have been disciplinary terminated, resigned in lieu of disciplinary termination, or negotiated their termination from the State of Colorado must disclose this information on the application.

Appeal Rights:

An applicant who has been removed from an employment list or removed from consideration during the selection process may request a review by the State Personnel Director.

As an applicant directly affected by the results of the selection or comparative analysis process, you may file a written appeal with the State Personnel Director.

Review of the completed, signed and submitted appeal will be timely on the basis of written material submitted by you, using the official appeal form signed by you or your representative. This form must be completed and delivered to the State Personnel Board by email at [email protected] within ten (10) calendar days from your receipt of notice or acknowledgement of the Department's action.

For further information on the Board Rules, you can refer to 4 Colorado Code of Regulations (CCR) 801-1, State Personnel Board Rules and Personnel Director's Administrative Procedures, Chapter 8, Resolution of Appeals and Disputes, at spb.colorado.gov/board-rules.
Supplemental Information

How to Apply

(PLEASE READ CAREFULLY)

Please note that ONLY your State of Colorado job application will be reviewed during the initial screening; if you submit a resume and cover letter, they will be reviewed in later stages of the selection process. Therefore, it is paramount that you clearly describe all your relevant experience on the application itself. Applications left blank or marked "SEE RESUME" will not be considered.

Your application will be reviewed against the minimum qualifications for the position. If your application demonstrates that you meet the minimum qualifications, you will be invited to the comparative analysis process, which is described below.

Comparative Analysis Process

The comparative analysis process will consist primarily of a review of applications against the minimum and preferred qualifications of this position. Applications will be reviewed in comparison to all others in the applicant pool in order to identify a top group of candidates who may be invited for a final interview. Depending on the size of the applicant pool, additional selection processes may be utilized to identify a top group of candidates. Applicants will be notified of their status via email.

Failure to submit properly completed documents by the closing date will result in your application being rejected.

ADAAA Accommodations : The State of Colorado believes that equity, diversity, and inclusion drive our success, and we encourage candidates from all identities, backgrounds, and abilities to apply. The State of Colorado is an equal opportunity employer committed to building inclusive, innovative work environments with employees who reflect our communities and enthusiastically serve them. Therefore, in all aspects of the employment process, we provide employment opportunities to all qualified applicants without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity or expression, pregnancy, medical condition related to pregnancy, creed, ancestry, national origin, marital status, genetic information, or military status (with preference given to military veterans), or any other protected status in accordance with applicable law.

The Department of Health Care Policy & Financing is committed to the full inclusion of all qualified individuals. As part of this commitment, our agency will assist individuals who have a disability with any reasonable accommodation requests related to employment, including completing the application process, interviewing, completing any pre-employment testing, participating in the employee selection process, and/or to perform essential job functions where the requested accommodation does not impose an undue hardship. If you have a disability and require reasonable accommodation to ensure you have a positive experience applying or interviewing for this position, please direct your inquiries to our ADAAA Coordinator, Virginia Miller, at [email protected].

The Department of Health Care Policy & Financing

does not

offer sponsored visas for employment purposes.

Jessica Boyer, Talent Acquisition Specialist ~ [email protected]

The State of Colorado offers permanent employees a variety of benefits including medical, dental, life and disability insurance, as well as a comprehensive leave program. Please click the following link for detailed information:

Please note that each agency's contact information is different; therefore, we encourage all applicants to

view the full, official job announcement

which includes contact information and class title. Select the job you wish to view, then click on the "Print" icon.

01

All HCPF positions are security-sensitive positions and require potential employees to undergo a criminal record background check. As a condition of employment, you will be required to submit to pre-employment screening if offered the position. Are you willing to meet this requirement?

Yes
No

02

Do you have any relatives or significant others working at the Department of Health Care Policy & Financing? If so, please list their names here. Otherwise, please list N/A.

03

If you are a current or former State of Colorado employee, please provide your EID (employee identification numbers will start with 99...). If not, please type N/A.

04

Are you willing to accept an offer within the posted salary range?

Yes
No

05

Former state employees who were disciplinarily terminated or resigned in lieu of termination must disclose the information on the application. In the space below, please provide an explanation as to why the prior termination or resignation should NOT disqualify your application from the current position. Otherwise, please list N/A.

06

What's the most stressful political situation you've faced at work so far? How did you handle it?

07

Tell me about a time you faced ambiguity in your work, and how you handled the situation to the best outcome for your partners and team?

08

Describe a moment outside of work when you had to make a decision without all the details.

09

Describe your management style and what your ideal team looks like.

10

Can you give an example of a project where you collaborated with stakeholders or teams outside your organization where there was wide disagreement amongst parties, but you were able to accomplish a positive result?

11

List any additional relevant experience you would like us to consider in determining if you meet the qualifications of this position. Please, include the months and years relevant to the experience you describe.

Required Question
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