Courier

Couriers must have a High School Diploma or equivalent per California CAP requirements.

Also must have a valid state Driver's License and good driving record.

• Keep a courteous flow of communication with phlebotomist/nurses/customers.


• Multi task to include additional duties such as scanning, centrifuging, data entry.


• Makes deliveries to specific departments, facilities, drop-sites, offices, or persons.


• Picks up items from designated facilities, drop-sites, offices, or persons for immediate, next day, or future delivery.


• Refrain from any discussion of patient information outside the Laboratory.


• Knowledge of required specimen preservation and handling including picking up of non blood specimens.


• Demonstrates continuous effort to improve operations, decrease turnaround time, streamline work process, and work cooperatively and jointly to provide quality seamless customer service.


• Suggest changes to supervisor or appropriate staff members to improve customer service and communicates any changes in schedules as well.


• Respond to requests for information, care or service in a timely and polite manner.


• Work with others in respectful, cooperative manner and exhibits warmth, courtesy, and professionalism.


• Represent TridentCare positively in each communication with patients, families, physicians, other employees and contacts outside the Laboratory.


• Adhere to dress code and wear proper identification badge at all times.


• Inform immediate supervisor of request that cannot be handled in a timely manner.


• Inform appropriate staff of any accidents and/or injuries immediately in written form. Cooperate with others in institution-wide programs and projects as assigned through attendance, completion of tasks, and adoption of policies.


• Maintain personal behavior to be consistent with a clean, quiet, respectful environment for customers, patients, facilities, co-workers, and any other contacts.


• Follow work attendance policies; maintains consistent attendance and punctuality


• Performs other duties as assigned by the supervisor.


• Follows established phlebotomy procedures for obtaining blood samples from patients.


•  Properly and accurately identify patients according to TridentCare phlebotomy patient identification policy prior to drawing.


• Ensures that specimens are properly labeled, in the proper tube and accompanied by a completed requisition, including patient billing information prior to transport.


• Follows TridentCare phlebotomy policy on transporting PHI.


• Plans, organizes draw schedule with attention to priority of patients.


• Completes written logs, time sheets and other required records in a neat and accurate manner.


• Works cooperatively with dispatch, payroll, laboratory and courier departments.


• Maintains all equipment in good working order and reports problem immediately to Area Phlebotomy Supervisor.


• When on-duty, answers company issued mobile device promptly and is ready and available to work.


• Notifies dispatch of availability for future assignment. 

REQUIRED SKILLS:

• High school diploma or equivalent.


• Valid driver’s license with a good driving record and ability to drive safely.


• Excellent interpersonal skills for communication with medical and laboratory personnel.


• Previous courier or driving experience.


• Principles and practices of safe motor vehicle operation and maintenance.


• Traffic laws, ordinances, and rules involved in motor vehicle operation.

Benefits: 

TridentCare offers a competitive wages and robust benefit package to full time employees.  Benefits include:

• Two weeks of vacation time


• Health Insurance that starts the first of the month after 30 days of service!


• Sick time


• 8 paid holidays


• Same day pay available


• Medical insurance allowance, giving you the freedom to customize your plan to fit your needs


• Dental insurance


• Vision insurance


• Disability insurance


• Company paid life insurance


• 401(k)

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