Cowabunga Bay Food and Beverage Manager

Description

JOB SUMMARY:

The Food & Beverage Manager is directly responsible for managing the daily operations of the F&B department at Cowabunga Bay to achieve Guest Service and Financial Goals. This person ensures Food & Beverage provides excellent Guest Service and exceptional Food Quality.

DUTIES/RESPONSIBILITIES:

• Manage Day-to-Day operation of the Food & Beverage department to ensure outstanding Guest Service and exceed all departmental profitability goals.
• Hire, train, supervise and evaluate the seasonal team including seasonal leadership to ensure operating efficiency.
• Coordinate staffing/scheduling and control labor expenses.
• Oversee Food & Beverage Product (order, portion, rotate, etc.) and control Cost of Sales expenditures.
• Manage locations to ensure that all revenue goals are exceeded.
• Develop and revise training materials and operating policies.
• Ensure team has what it needs to be successful, focus on growth of team.
• Ensure compliance with all laws including Health Department and Alcohol regulations.
• Enforce Departmental and Company Policies and Procedures.
• Make recommendations targeting increased sales, profits and Guest Satisfaction.
• Assists in developing and implementing strategic and long-term plans for the Food & Beverage Department.
• Drive sales through service programs, upselling, incentives, etc.
• Provide assistance in whatever front line capacity is needed.
• Work varied shifts including weekends and holidays and long hours during Summer months.
• Other duties as assigned.

Requirements

• Minimum of two years’ experience in Food & Beverage leadership. Industry (Water Park, Theme Park or other related entertainment) strongly preferred.
• Strong written and oral communication skills.
• Strong organizational skills and ability to manage multiple tasks/operations in a fast paced, high volume environment.
• Experience with Microsoft, Scheduling Software, Point of Sale and Inventory Systems.
• Ability to relate to Guests and Employees to resolve problems.
• Have or be able to obtain Food Handler’s Permit, Food Manager’s Certification and Alcohol Server's License.
• Must have the ability to positively coach and influence others.