Creative Communications Coordinator

Creative Communications Coordinator

Reports To: Creative Project Director
Hours: 35 hours Mon–Sat + 5 hours Sun (40 total)
Position Held By:
TBD

Summary of Position

The Communications Coordinator provides creative leadership and direction for all Faith Family Church communication and design efforts. This role oversees graphic design, videography, and visual communication to ensure brand consistency, excellence, and spiritual impact across every platform.

Serving as the primary creative lead under the direction of the Creative Project Director and Creative Pastor, the Communications Coordinator helps shape and protect the visual identity of Faith Family Church. This role ensures that every communication channel—print, digital, social, video, and in-service environments—clearly reflects the heart, vision, culture, and mission of Faith Family Church while enhancing storytelling, atmosphere, and spiritual engagement.

Areas of Responsibility

• Creative Leadership & Direction


• Graphic, Print & Video Production


• Social Media & Marketing Strategy


• Creative Team Leadership


• Weekend Programming & Service Support


• Event Aesthetic & Visual Design


• Vendor & Agency Communication

Duties and Responsibilities

Creative Leadership

• Direct and steward the creative vision, ensuring alignment with Faith Family Church’s mission, values, and brand standards.


• Provide creative input that enhances storytelling, atmosphere, and spiritual engagement across services, events, and campaigns.


• Oversee all graphic design, video, and visual communication efforts churchwide.


• Collaborate with ministry leaders to develop creative concepts for services, events, campaigns, and ministry initiatives.


• Provide final creative approval on all visual and communication materials prior to publication.

Graphic, Print & Video Production

• Create and oversee production of graphic and video assets for services, events, and ministry initiatives.


• Ensure all design and video work meets established brand standards and maintains a high level of visual excellence.


• Coordinate with vendors on outsourced creative projects and manage production timelines.


• Oversee all print design, ordering, and production for ministries and events.

Event Aesthetic & Visual Design

• Lead the creative vision and aesthetic direction for major conferences, seasonal events, and churchwide gatherings.


• Assist with visual and design elements for major conferences and seasonal events, ensuring cohesion across environments and platforms.


• Partner with the Creative Project Director to ensure event visuals align with overall event vision, goals, and experience.

Church Merchandise Management

• Manage church merchandise initiatives up to three times per year.


• Oversee merchandise concept development, design, ordering, inventory coordination, and event-day setup.


• Ensure merchandise aligns with Faith Family Church’s brand, messaging, and seasonal emphasis.

Social Media & Marketing Strategy

• Partner with the Creative Project Director and BVA to ensure consistent brand representation across all platforms.


• Provide creative direction and input on messaging, campaigns, and promotional strategies.


• Review and approve final creative content (graphics, video, copy) prior to publishing.


• Ensure communication strategies align with Faith Family Church’s omni-channel approach (email, app, web, social, and print).

BVA & Vendor Communication

• Serve as the primary liaison with BVA and third-party vendors for creative and marketing projects.


• Lead weekly alignment meetings with BVA to review ideas, campaign direction, content planning, and marketing timelines.


• Ensure all BVA deliverables are submitted for final creative approval prior to publishing.


• Hold vendors accountable to timelines, brand standards, responsiveness, and agreed-upon deliverables.


• Ensure timely vendor responses to online engagement, including messages, comments, and community interactions.


• Approve and oversee churchwide emails, text campaigns, app messaging, and digital promotions.

Creative Team Leadership

• Lead, mentor, and develop the Creative Team, including graphic designers, videographers, and Dream Team members.


• Provide visionary leadership and creative direction to the Sunday Social Media Team.


• Oversee creative team scheduling and ensure adequate resourcing for all projects.


• Foster a healthy, life-giving team culture that reflects the values and mission of Faith Family Church.

Weekend Programming

• Provide clear creative direction to the Sunday Social Media Team in support of ongoing communication strategies.


• Ensure all media teams are properly scheduled, trained, and supported through Planning Center (PCO).


• Manage service rundowns in PCO.


• Oversee front-row communication with the Production Team during services.


• Review and provide feedback during Weekend Service rehearsals.


• Select Worship Song Backgrounds in collaboration with Production Director.


• Maintain consistent weekly communication with team leaders to ensure clarity and alignment.

Care & Connection

• Care: Invest 2–4 hours weekly in caring for and connecting with members of Faith Family Church.


• Crisis Care: Support team members and congregants during crisis situations (death, hospitalization, offense, etc.).


• Small Groups: Lead a small group each semester and assist in recruiting and launching at least five small groups during Spring and Fall semesters.

Employee Attributes

• Positive, life-giving, and creative spirit


• Strong leadership and vision-casting ability


• Excellent eye for design and storytelling


• Team builder who develops people and culture


• Strategic thinker with strong attention to detail


• Honors leadership and serves with humility


• Passionately shares the vision of Faith Family Church to fulfill the Great Commission with excellence

Required Disciplines

• Daily personal devotion


• Faithful tithing according to Biblical principles


• Weekly church attendance (with family if applicable)


• Commitment to professional excellence and ongoing growth


• High ownership and accountability in responsibilities


• Consistent personal and spiritual development

Keys to Success:  How can I succeed in this position?

1. Have the required knowledge:
   
   
   
   • Working knowledge of computers and basic computer programs, such as Planning Center, Monday.com, Google Suite, Expensify, Bamboo HR, Mailchimp, and Clearstream
   
   
   
   

• Know and understand the culture and strategy of FFC. 

1. Weekend Services


2. Next Steps


3. Small Groups


4. Dream Team

1. Have the required skills:
   
   
   
   • Strong leadership skills with the ability to oversee and develop teams
   
   
   • Excellent interpersonal, verbal, written, and organizational communication skills
   
   
   • Professional, confident, and calm under pressure
   
   
   • Highly detail-oriented with strong administrative and planning abilities
   
   
   • Self-starter with the ability to prioritize and manage time independently
   
   
   • Skilled in multitasking and working efficiently in a fast-paced environment
   
   
   • High level of integrity; able to handle confidential information with discretion
   
   
   • Proficient in computer systems with the ability to learn new software quickly
   
   
   • Strong editing and proofreading skills; creative and adaptable
   
   
   • Positive attitude, team player, and customer service-minded
   
   
   • Flexible and willing to work evenings or weekends when needed
   
   
   • Committed to excellence with a strong work ethic
   
   
   
   

3. Have the required disciplines: 

• Dedication to a daily quiet time


• Tithe according to Biblical principles


• Attend church weekly


• Passion to learn and grow professionally


• Service-oriented


• High level of responsibility for your work


• Commitment to a life of excellence in planning and time management 


• Commitment to a life of continued personal development


• Commitment to build life-giving relationships with others