Creative Operations Coordinator

JOB TITLE:

Creative Operations Coordinator

REPORTS TO:
VP of Creative Resources

POSITION:

Part-time (25-30 hours per week)

LOCATION:

Home Office / Peachtree Corners, GA 

OVERVIEW

The Promise vision is to fulfill the promise that “God sets the lonely into families” (Psalm 68:6). Promise mobilizes church communities in order to meet three goals: (1) Prevent children from coming into the foster care system. (2) Intervene when children enter the system. (3) Connect children and families when children are in need of a permanent home. The Promise model hinges on developing strong Family Advocacy Ministries (FAMs) in local churches to accomplish this work. The Promise staff works diligently to guide these FAMs to success and to give them the best resources available to maximize impact. 

POSITION SUMMARY

Promise686 is seeking a detail-oriented and organized Creative Operations Coordinator, the backbone of the Creative Team. The Creative Operations Coordinator role is largely administrative and requires a keen eye for detail to ensure that digital systems, physical inventory, mailings, and project workflows run seamlessly. This role manages our Learning Management System (Absorb), including registrations and physical mailing of materials, oversees the fulfillment and inventory of the Promise686 store, and provides high-level administrative support for creative team events. Additionally, this role involves planning and helping to execute the backend logistics for video filming and project management for new resource development. This position will report to the VP of Creative Content. This position requires working collaboratively with a team, giving and receiving critiques, and editing suggestions. This part-time position is 25-30 hours  and requires in-office presence at least three days a week.

KEY RESPONSIBILTIES

LMS Administration: Serve as the primary admin for the online Clinic course, including registration, reporting, automated email workflows, user activity, and troubleshooting. 

Resource Management: Upload and organize the FAM Curriculum, including digital assets (videos, PDFs, documents) across a variety of platforms.

Online Store Management: Monitor store orders, mark as fulfilled, and manage and order inventory for all products, including the backend of the website to track orders.

Mailing Logistics: Collect and input shipping data from a variety of streams, then fulfill physical mailing of all packages, ensuring stakeholders receive packages in a timely manner.

Creative Project/Event Management: Act as the Project Manager for creative-led projects, handling the logistics from start to finish. Assist with logistical planning on any large events throughout the year as needed.

Handbook Renewals: Lead the logistical project management for handbook updates, coordinating between the Creative and Implementation teams.

Research: Conduct market research for printing, publishing, and video production options for new initiatives.

Email Management: Monitor and respond to inquiries across departmental inboxes.

GENERAL QUALIFICATIONS

• Committed to following Jesus and mobilizing others to serve His Kingdom


• Passionate about empowering local churches to care for children and families in crisis


• Dedicated to Promise686’s Mission and Core Values 


• Clear sense of calling to this role in this organization


• Enthusiastic learner who asks great questions and seeks solutions


• Demonstrated record of promptness, follow-up, and independence


• Able to manage multiple priorities and be attentive to details while meeting deadlines


• Strong bridge builder and contributor in team environments


• Enjoys establishing efficiency and systems


• Strong planning and administrative skills


• Ability to plan and execute a project from start to finish


• Proficient in Google Workspace and Microsoft Office suite


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The above description is not intended to be comprehensive, but rather a focused list of priorities. This role, like the non-profit ministry, is relentless. Success provides the opportunity to not only build a career, but also bring much-needed support and care to local children and families in crisis. 

Promise686 is a 501(c)(3) non-profit located at 5300 Triangle Pkwy, Suite 202, Peachtree Corners, GA 30092.

Promise686 associates are at-will employees.

For consideration, email your resume, references, and cover letter to:  [email protected]

www.promise686.org