Creative Services Coordinator

Join PatientPoint to be part of a dynamic team creating change in and around the doctor’s office. As a leading digital health company, we innovate to positively impact patient behaviors. Our purpose-driven approach offers an inspirational career opportunity where you can contribute to improving health outcomes for millions of patients nationwide.

Job Summary:
The Creative Services Coordinator will play a crucial role in managing the workflow of creative projects within the organization. This role will require close collaboration with various departments, ensuring that all creative deliverables are produced on time, within budget, and meet the highest quality standards. The Creative Services Coordinator will be responsible for coordinating and overseeing the day-to-day operations of the creative team, including designers, copywriters, and other creative professionals. The ideal candidate will have a strong background in project management, a keen eye for detail, and excellent communication skills. 

What You’ll Do:

• Project Management: Coordinate the planning, execution, and delivery of creative projects, ensuring that all milestones are met on time. 


• Team Coordination: Work closely with the creative team to allocate resources, manage workloads, and maintain project schedules. 


• Client Liaison: Serve as the primary point of contact between internal and external stakeholders and the creative team, ensuring clear communication and understanding of project requirements. 


• Quality Control: Review creative outputs to ensure they meet brand standards and project objectives before final delivery. 


• Budget Management: Assist in tracking project budgets, ensuring that all expenses are accounted for and within allocated limits. 


• Process Improvement: Identify areas for improvement within the creative process and implement strategies to enhance efficiency and effectiveness. 


• Reporting: Provide regular updates on project status, including timelines, budgets, and potential risks, to senior management. 


• Presentation Preparation: Assist creative team in creating slides to articulate activity and summarizations on strategic content campaigns, department stats, and other initiatives in concise, effective manner. 

 What We Need:

• Experience: 3+ years of experience in project management within a creative or marketing environment. 


• Education: Bachelor's degree in marketing, Communications, Business, or related field. 


• Technical Skills: Proficiency in project management tools (e.g., Jira, Trello, Asana, Basecamp), MS Office Suite, and familiarity with creative software (e.g., Adobe Creative Suite) is a plus. 


• Communication: Strong verbal and written communication skills, with the ability to articulate creative concepts and project requirements clearly. 


• Time Management: Exceptional organizational skills, with the ability to manage multiple projects simultaneously and meet tight deadlines. 


• Problem-Solving: Ability to anticipate challenges and proactively develop solutions to keep projects on track. 

Desired Qualifications:

• Creative Background: Experience working with or managing creative teams (designers, copywriters, videographers). 


• Industry Knowledge: Familiarity with content production for patient education or healthcare industries. 


• Leadership: Experience in leading or mentoring junior team members. 


• Adaptability: Ability to thrive in a fast-paced, dynamic environment with changing priorities. 


• Attention to Detail: Strong eye for detail to ensure all creative outputs are polished and professional. 

What You'll Need to Succeed:

• Collaboration: Strong interpersonal skills and a collaborative approach to working with cross-functional teams. 


• Initiative: A proactive mindset, with a drive to take ownership of projects and see them through to completion. 


• Flexibility: Openness to feedback and the ability to pivot quickly based on project needs or stakeholder input. 


• Creativity: A passion for creative work and an understanding of the creative process, coupled with a knack for managing creative talent. 


• Resilience: Ability to manage stress and stay calm under pressure, particularly when facing tight deadlines or challenging projects. 

About PatientPoint: 
PatientPoint® is the Point of Change company, transforming the healthcare experience through the strategic delivery of behavior-changing content at critical moments of care. As the nation’s largest and most impactful digital network in 30,000 physician offices, we connect patients, providers and health brands with relevant information that is proven to drive healthier decisions and better outcomes. Learn more at patientpoint.com. 

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What We Offer: 
We know you bring your whole self to work every day, and we are committed to supporting our full-time teammates with a comprehensive range of modernized benefits and cultural perks. We offer competitive compensation, flexible time off to recharge, hybrid work options, mental and emotional wellness resources, a 401K plan, and more. While these benefits are available to full-time team members, we strive to create a positive and supportive environment for all teammates.