Creator Success Coordinator

About the Role:

Core Responsibilities:

• Support Creator Success Managers with communication in group chats, email, and text threads.
• Serve as the in-office presence for creator meetings, events, shoots, and IRL activations.
• Handle logistics for creator gifting, from brainstorming creative ideas to packaging and delivery.
• Support creator onboarding and launch processes, ensuring seamless transitions.
• Assist with day-to-day creator support, including troubleshooting platform questions and submitting bug reports.
• Maintain and organize creator data using HubSpot, Google Sheets, and other internal tools.
• Track deliverables, earnings, and performance metrics across the creator base.
• Keep shared documents and trackers meticulously updated and accurate.
• Take initiative to identify gaps, inefficiencies, or opportunities, and act on them.
• Collaborate cross-functionally with Success, Partnerships, Marketing, and Product teams.

Ideal Candidate:

• Highly organized: can manage details for multiple creators without missing a beat.
• Takes initiative: doesn’t wait for direction to problem-solve or add value.
• Strong communicator: confident in short-form text, email, and verbal conversations.
• Creative thinker: brings ideas for creator activations, gifting, and community-building.
• Comfortable in Google Sheets, HubSpot, Slack, and other organizational tools.
• Reliable, detail-oriented, and proactive in supporting team operations.
• Passionate about social media, creator culture, and helping creators grow.
   

• Full-Time, In-Office (West Hollywood)
• $30 / Hour
• PTO, paid holidays
• 100% employer sponsored Medical, dental, and vision insurance
• 401k