Credit and Collections Analyst

Analyze and develop collections strategy and methodology specific to customer portfolio to optimize timely payment of receivables. Thorough review of customer contracts to proactively ensure invoicing requirements are met. Communicate with internal and external customers to ensure prompt payment of receivables. Develop strategic relationships with internal/external customers and suppliers. Provide customer service support. Negotiate customer discrepancies or disputes to resolution and document root cause. Research and reconcile customer payments. Provide financial order management support to ensure invoicing requirements are met, effect timely payment, and minimize risk of customer disputes. Provide credit risk analysis and recommend credit limits where needed in accordance with established limits of authority matrix. Develop and implement process improvements to reduce or eliminate internal and external errors. Assist where needed to ensure orders are reviewed and approved in a timely fashion. Support deduction resolution efforts of deduction analyst(s) assigned to portfolio. Participate in major department projects and take an active role in cross-functional teams to assist in driving quality improvements, processes, and initiatives. Bachelor's Degree from an accredited institution Minimum three (3) years Credit, Collection, AR Receivables, Customer Finance, or Customer Service-related experience. No relocation benefit is being offered for this position. Only candidates within a 50-mile radius of Moon Township, PA will be considered. Active-Duty Military Service member candidates are exempt from the geographical area limitation. Must be able to work in the United States without corporate sponsorship now and within the future. Position Criteria: Strategic thinking demonstrating effective evaluation and problem-solving skills Ability to apply basic accounting principles in the interpretation of customer financial statements Strong ethics, values and the ability to influence and impact others' decision making Keen attention to detail Ability to deal with ambiguity and make decisions under minimum supervision Ability to develop relationships with internal and external customers Ability to multitask We are committed to ensuring equal employment opportunities for all job applicants and employees. Employment decisions are based upon job-related reasons regardless of an applicant's race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, marital status, genetic information, protected veteran status, or any other status protected by law. Qualified applicants with arrest or conviction history will be considered regardless of their arrest or conviction history, consistent with the Los Angeles County Fair Chance Ordinance, the California Fair Chance Act and other local laws. You do not need to disclose your conviction history or participate in a background check until a conditional job offer is made to you. To request a disability-related reasonable accommodation to assist you in your job search, application, or interview process, please call us at 1-800-836-6345 to discuss your specific need. Only accommodation requests will be accepted by this phone number. We know that good benefit programs are important to employees and their families. Please note that specific programs and options available to an employee may depend on eligibility factors such as geographic location, date of hire, and the applicability of collective bargaining agreements.